International Trade Document Specialist

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

We are seeking an International Trade Document Specialist for our Global Trade team. In this role you will work under minimal supervision, frequently examines, evaluates, and releases payment for the most complex international banking products such as Commercial or Standby Letters of Credit.

This position is not eligible for visa sponsorship.

Additional Duties:

• Is entrusted with a high-level of payment authority.

• Provides in-depth product expertise as an advisor to both internal and external clients and their agents.

• Troubleshoots and resolves a wide range of issues of moderately complex problems in creative ways.

• Makes decisions under conditions of uncertainty, sometimes with incomplete information.

• Leads or participates as a subject matter expert for business line functions or product(s), including audits, and may act as liaison between stakeholders, and provides updates on important projects that may improve existing controls, streamline processes, and increase efficiency.

• Acts as a workflow coordinator and may provide work direction and/or train other staff and has authority to approve, release and settle high level transactions/trades within aligned oversight.

• Works with high touch clients and sales staff to provide solutions to complex issues that are escalated. Applies in-depth knowledge of rules governing transactions.

• This individual contributor is knowledgeable in all business line functions showing a higher level of autonomy having grasped all department tasks. Provides some assistance to less experienced staff in settling, investing trades, or processing letters of credit.

• In-depth problem solving, client servicing, and verbal and written communication skills. Involved in quality assurance, process analysis and efficiency reviews, project support, assurance testing, and escalation management to recommend improvements and drive implementation.

Basic Qualifications

• High school diploma or equivalent

• Five or more years of relevant work experience

• Must have a minimum of 2 years of experience working with letters of credit, specifically standby, commercial and or commodity related transactions.

• Advanced knowledge of specific international banking products, payment services, foreign exchange and general bank operating policies and procedures

• Strong problem-solving and client servicing skills

• Ability to identify and resolve/escalate complex problems with minimal guidance

• Effective verbal and written communication skills

• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

Training and Work Schedule: This role requires in-office training for a minimum of three months, Monday - Friday 8:00am-4:30pm. The duration of training period maybe extended at the description of management based on individual performance and readiness. upon completion of training, the position will transition to hybrid schedule, requiring 3 days in office. Schedule subject to change

Location Expectations

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Location Requirement: Candidates must reside in Atlanta, GA, Los Angeles, CA, or Saint Paul, MN.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, prot