Senior UX Researcher

Company

Cox Automotive - USA

Job Family Group

Engineering / Product Development

Job Profile

Sr UX Researcher

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary of $108,900.00 - $181,500.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Senior User Experience Researcher

 

Great UX leaders aren’t just seasoned researchers. They’re good listeners, thoughtful mentors and inspiring storytellers.

 

We’re hiring a Senior User Experience Research who will oversee research for a portfolio of products at Cox Automotive. Working with UX leadership and senior company leaders, you’ll spread an understanding of user goals and needs, providing guidance to help teams design and develop effective digital projects. You’ll collaborate across a wide product management organization to rapidly increase the quantity and quality of customer contact within discovery efforts.  

 

Sound like a good fit for you? Get the details below and apply today!

 

 

What’s In It for You? 

Here’s a sneak peek at the benefits you could experience as a Cox employee: 

• A competitive salary and top-notch bonus/incentive plans. 
• Professional development and continuing education opportunities. 
• The chance to work with fascinating, cutting-edge platforms. 
• Exceptional work-life balance, flexible time-off policies and accommodating work schedules. 
• Comprehensive healthcare, with multiple options for individuals and families. 
• Generous 401(k) retirement plans with company match. 
• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. 

 

Check out all our benefits. 

 

What You’ll Do 

Working in a scaled agile environment, you’ll work with the Director of UX Design to establish processes and best practices for your team and partners. You’ll oversee research for a portfolio of products, spreading an understanding of client goals and needs to design and development teams. Your job will entail:

• Establishing, prioritizing and managing new quantitative and qualitative UX research programs.
• Chartering, planning, executing and reporting on research studies.
• Identifying and applying the most appropriate research method, such as moderated/unmoderatedusability studies, heuristic evaluations, card sorts, task-based analysis, surveys and contextual inquiries.
• Creating, modeling and enforcing research best practices and processes.
• Maintaining and evolving research artifact templates.
• Developing user personas, journey maps, jobs-to-be-done frameworks and other deliverables.
• Working with product managers, designers and analytics teams to identify research focus areas.
• Proactively identifying usability improvement opportunities.
• Delivering insights, findings and design recommendations to colleagues across the organization, serving as an expert consultant.
• Administering training to help UX and product management teams conduct rapid discovery interviews.
• Maintaining a pipeline of rapid discovery studies.
• Establishing and scaling evaluative research efforts for agile UX design.
• Acting as an adviser to the UX leadership team to ensure research has a voice in team strategy.

 

Who You Are 

A born collaborator and with outstanding interpersonal qualities, you have excellent communication skills and an understanding of project management principles. Your attention to detail is complemented by your ability to deliver concise summarizations. You also have:

 

Minimum: 

• Bache