Manager, Training SAP S/4

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Role Purpose:

The Manager, Training SAP S/4 will be responsible for developing, implementing, and managing comprehensive training strategies for the SAP S4/Hana implementation. This role will focus on designing and delivering engaging training content, as well as leading change management efforts to ensure user adoption and smooth transitions throughout the organization. The ideal candidate will have a strong background in instructional design, training delivery, and change management, with hands-on experience using authoring tools such as Enable Now, Articulate, and Storyline.

Responsibilities:

1. Training Strategy Development:
   • Develop and implement training plans tailored to various user groups and their specific needs related to SAP S4/Hana.
   • Collaborate with project managers, change leaders, SAP, System Integrator and stakeholders to ensure training strategies align with the overall project goals and objectives.
2. Instructional Design and Content Creation:
   • Design and develop engaging, high-quality training materials using authoring tools like Enable Now, Articulate, and Storyline.
   • Create a variety of training resources, including eLearning modules, instructor-led materials, job aids, quick reference guides, and video tutorials.
   • Continuously review and improve training content to ensure it’s relevant, accurate, and user-friendly.
3. Training Delivery:
   • Deliver training sessions, workshops, and webinars, ensuring participants are well-prepared for SAP S4/Hana adoption.
   • Provide one-on-one or small group support to address individual or team-specific training needs.
   • Efficiency and effectiveness: create optimal balance between classroom and remote training
   • Facilitate discussions and Q&A sessions to ensure clarity and understanding of complex concepts.
4. Change Management Support:
   • Assist with change management activities by helping employees adjust to new systems, processes, and technologies.
   • Develop and deliver materials that address the impact of SAP S4/Hana on job functions and business processes.
   • Monitor training feedback and engagement to ensure the successful adoption of SAP S4/Hana.
5. User Adoption and Support:
   • Implement strategies to drive user engagement and adoption of new tools and processes.
   • Provide ongoing support post-training and go-live to address any challenges employees face during the transition.
   • Conduct follow-up sessions to reinforce key concepts and ensure continuous learning.
6. Monitoring and Reporting:
   • Track training progress and effectiveness using metrics such as completion rates, test scores, and user feedback.
   • Report on training outcomes and make recommendations for improvements based on data analysis and stakeholder feedback.

Qualifications