Director, Issuer Processing, Visa Consulting & Analytics

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Consulting and Analytics or VCA drives tangible and sustainable results for Visa network clients. Drawing on expertise in strategy consulting, data analytics, marketing, operations, and economics, VCA partners with clients to solve their most important business challenges and unlock new growth opportunities.

The North America Consulting team provides advisory and solution services to Visa largest and most innovative partners across the region. We apply deep payments expertise to help clients accelerate growth, improve profitability, enhance customer experiences, advance digital capabilities, and optimize operational performance.

We are seeking a Director to lead consulting engagements with issuer processing partners and emerging enablers including fintech processors, embedded finance platforms, and software providers that facilitate payments. This leader will deliver data driven solutions, support business development efforts, and help position Visa as a trusted strategic advisor.

Representative engagement areas may include issuer processing strategy, enablement and go to market optimization for enablers and ISVs, portfolio growth and lifecycle performance, digital issuance and engagement, operational diagnostics and optimization, and performance benchmarking.

Essential functions include

• Partner with Visa account teams to identify opportunities and build a pipeline of consulting engagements with issuer processors and emerging enablers
• Lead end to end delivery of consulting projects ensuring high quality insights, recommendations, and measurable client impact
• Support business development by shaping proposals, designing solution approaches, leading pitch discussions, scoping and pricing
• Develop structured strategies, frameworks, and recommendations to address client growth, product, and operational challenges
• Build data driven insights that improve portfolio performance, digital engagement, customer experience, and operational efficiency
• Collaborate with cross functional teams across Visa including Product, Risk, Sales, Marketing, and Innovation to bring integrated solutions to clients
• Analyze and synthesize large datasets to surface trends and actionable recommendations
• Create scalable consulting frameworks, best practices, and repeatable methodologies for use across VCA
• Build and maintain strong client relationships serving as a trusted advisor to executive level stakeholders

This is a hybrid position. Expectations for in office days will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• At least 5 years of experience in management consulting OR in a corporate strategy or strategic operations role within the payments ecosystem including issuing, issuer processing, fintech, or card products
• Strong client management skills with a track record of building relationships, managing executive stakeholders, and leading engagements end to end
• Demonstrated ability to contribute to business development including
  • a. Designing solution approaches to meet client needs
  • b. Proposal writing and structuring
  • c. Supporting pricing models, scoping, and deal shaping
• Ability to operate on both the sales and delivery sides of consulting, managing work from opportunity identification through project execution
• Strong analytical capabilities demonstrating structured thinking, intellectual rigor, and comfort with complex or ambiguous problems
• Exceptional communication, presentation, and storytelling skills with the ability to translate analysis into clear actionable insights
• Team oriented and collaborative working style with experience leading cross