ITSM Hardware Asset Manager (REMOTE)

You may know McCormick as a leader in herbs, spices, seasonings, and condiments – and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team.

McCormick employees – all 14,000 of us across the world – are what makes this company a great place to work.

 

We are looking to hire an ITSM Hardware Asset Manager immediately on a remote basis

 

What We Bring To The Table:

The best people deserve the best rewards. In addition to the benefits you’d expect from a global leader (401k, health insurance, paid time off, etc.) we also offer:

• Competitive compensation

• Career growth opportunities

• Flexibility and Support for Diverse Life Stages and Choices

• Wellbeing programs including Physical, Mental and Financial wellness

• Tuition assistance

 

 

Position Overview/Primary Purpose

 

The IT Service Management (ITSM) team is responsible for establishing critical standards and providing actionable data to enhance the operational effectiveness of our internal support organizations in delivering world-class services that align with business goals.

The IT Asset Management (ITAM) function will work with the CMDB owner to design, develop and oversee standards for the HAM lifecycle management of assets within our organization. This role is pivotal in creating and maintaining accurate records, optimizing asset utilization, and understanding the dynamics associated with our asset base.

By leveraging ServiceNow capabilities, the ITAM Owner will work at the direction of the CMDB owner to streamline processes, ensure compliance, and drive cost-efficiency and maintenance initiatives across designated asset categories.

Upon the creation of policies, you will own, train, and administer them, ensuring that all employees, teams, and external partners adhere to the guidelines and standard procedures.

Utilizing existing data and prioritizing key assets, this role will establish an end-to-end process for managing and reporting on the lifecycle of various asset types. The ITAM owner will work with ITOM teams to ensure that assets are used, maintained, upgraded, and appropriately disposed of at the end of their lifecycle. Additionally, they will rely on financial, contractual, and inventory insights to assist service owners and finance teams in making informed decisions about IT assets.

This position will collaborate with multiple internal teams to design integrations with interfacing processes, enabling automated capabilities with procurement, finance, and third parties.

Working closely with other ITSM team members, at the direction of the CMDB manager, this role will ensure that dynamic data is maintained with recommendations for our operational, procurement, and support teams.

You will develop a curated set of reports to enable informed decision-making with actionable data across the organization, proactively mitigating risk and facilitating cost-effective management and future contractual negotiations.

The ITSM Asset owner will leverage management approved (KPIs) to measure the value of the service to McCormick, supporting continuous investment in the capability. They will advise McCormick colleagues on out-of-support, end-of-life, and expiring support agreement attributes associated with operational services, ideally contributing to long-term planning aligned with management goals. 

                       

PRIMARY DUTIES:

 

• Work with ITSM/MCK staff throughout the asset life cycle to ensure proper inventory, licensing, allocation, utilization, compliance and retirement of assets.

• Oversee asset life cycle, specifications and preventive maintenance strategy, to include asset creation, tracking, condition assessments, maintenance, and disposal functions.

• Recommend and adhere to asset management policy and strategy to minimize total cost of ownership, increase reliability and meet performance standards.

• Compliance to asset management goals and objectives. Analyzes program data; recognizes issues and trends; identifies options, consequences and develops conclusions and recommendations; prepares complex statistical reports and makes presentations.

• Supply information and support for the development of IT budgets and forecasts.

• Generate and distribute various reports, including compliance reports on current assets and CIs and their status; also perform trend analyses.

• Commu