Director, Technical Private Destinations

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Position Summary:

The Director of Technical takes full ownership of engineering, maintenance, and project management (non-development) across Royal Caribbean's Private Destination Islands and Beach Clubs. This pivotal role drives excellence in budgeting, maintenance planning, asset management, technical training, project execution, compliance, and risk management. Upholding safety, quality, and guest satisfaction, the Director ensures seamless operational and strategic vision. The role demands seasoned technical proficiency and adept leadership to ensure continuous operational functionality, performance excellence, and asset longevity.

 

Essential Duties and Responsibilities:

Strategic Planning and Financial Management

• Develops and executes multiyear budgets with the Senior Manager Technical aligning with corporate objectives and guidelines.
• Leads the multiyear Capital Planning for the whole Private Destinations portfolio.
• Actively provides solutions to Stakeholders for cost optimization opportunities and enhances cost efficiency.
• Regularly evaluates budget performance and acts as a decision maker with the Senior Director and Vice President Private Destination on corrective measures to ensure positive fiscal performance.
• Creates, monitors, and reports key performance indicators for all technical activities on the Private Destinations and Beach Clubs. Sets meaningful targets for PPM completion, work order completion, spares on hand, expenses, downtime, and more.

Maintenance Program Leadership

• Ensures all Private Destinations and Beach Clubs have detailed documentation for the maintenance program. Regularly reviews and updates procedures with leadership.
• Spearheads and reinforces the consistent delivery of a robust planned preventative maintenance program in order to optimize asset performance and longevity.
• Collaborates with cross-functional teams to establish maintenance schedules, minimizing guest impact while ensuring compliance with regulatory standards and industry best practices with the Senior Manager Technical.
• Owns the repair and maintenance activity performance for the Private Destinations and Beach Clubs, including PPM, capital, and drydock, in close coordination with internal and external stakeholders.

Asset Management and Lifecycle Planning:

• Authors and owns all documentation for the Asset Management and Lifecyle Planning procedures. Regularly reviews and updates procedures with leadership. 
• Owns the comprehensive asset management strategies encompassing acquisition, inventory management, and disposal processes.
• Establishes and enforces protocols for asset tagging, tracking, and record-keeping to ensure accurate inventories and streamlined maintenance operations with the Senior Manager Technical.
• Leads the environmentally responsible asset disposal practices in adherence to legal and regulatory mandates.
• Defines standards for preventive maintenance and compliance, reinforcing planned preventive maintenance and work order compliance to ensure all sites are well-maintained and resourced.

Technical Training and Development:

• Defines requirements, resources, and annual targets for technical training programs. Provides resources to enhance the proficiency and capabilities of technical teams.
• Identifies skill gaps through performance assessments and develop tailored training initiatives to address areas of improvement with the Senior Manager Technical.
• Ensures compliance with safety standards by fostering a culture of safety awareness and sponsoring effective safety training programs with all stakeholders.

Project Planning and Execution:

• Leads and oversees complex technical projects, including new construction, renovations, and technology implementations with stakeholders.
• Collaborates with the Senior Manager Technical and on-site leadership for project planning and implementation across all non-development projects.
• Collaborates with internal and external stakeholders to develop project plans, specifications, timelines, and budgets.
• Monitors project progress, ensuring adherence to quality standards, technical specifications, and deadlines including punch list reviews and completion with the Director of Island Projects and Innovation.
• Provides technical expertise and research support to the Director of Island Projects and Innovation for development projects.