Senior Operations Engineer

General information

Requisition # R59818 Locations USA-Remote Work Posting Date 04/17/2025 Security Clearance Required None Remote Type Fully Remote Time Type Full time

Description & Requirements

Transform the future of federal services with ManTech! Join a vibrant, energetic team committed to enhancing national security and public services through innovative tech. Since 1968, we’ve partnered with Federal Civilian sectors to deliver impactful solutions. Engage in exciting projects in Digital Transformation, Cybersecurity, IT, Data Analytics and more. Ignite your career and drive change. Your journey starts now—innovate and excel with ManTech!

ManTech seeks a motivated, career and customer oriented Senior Operations Engineer to join our team.  This is a remote position where the candidate can work from any location within the United States provided, they are able to work on an eastern time zone schedule.

Responsibilities include, but are not limited to:

• Installing, configuring, and supporting COTS cybersecurity solutions within complex government Agency operational and security environments, acting as the primary point of contact for support and integration-related Operations and security management issues

• Support the on-going operation and maintenance of Elastic dashboard environment. The dashboard involves representing data gathered from hardware and software asset management, vulnerability management, configuration management, and privileged account and IDAM security solutions across various Federal Government Agencies.

• Prioritizes troubleshooting activities requested by Tier II Engineering staff, to include rapid installation and configuration of test systems to model customer environments.

• Maintains the confidentiality, integrity, and availability of data across physical and logical solution boundaries in multi-Agency environments

• Coordinate with Agency’s Engineering resources and OEMs for patching, upgrading or renewing tool and sensor software and hardware

• Understand and monitor Operations processes, including but not limited to, the Business Continuity Planning, Incident Response Planning, and Communications Channel Process, to ensure that they are followed properly at Agencies for applicable CDM Solutions and Tools 

• Plan, perform and verify the implementation of updates, patches, and routine maintenance to the Test Lab and Agency Dashboard instance(s)

• Prioritize and perform advanced troubleshooting activities, including rapid installation and configuration of test systems.

Minimum Qualifications:

• Bachelor's Degree with 10+ years’ experience in Information Technology/Information Security, or the equivalent combination of Education and Experience

• 2 – 4 years of experience working within a cloud environment, such as Azure, AWS, or similar.

• 1 – 2 years demonstrated basic proficiency with PowerShell scripting.

• 1 – 2 years of experience with the Linux OS [graphical user interface (GUI) and command line interface (CLI)