68048715 - GOVERNMENT OPERATIONS CONSULTANT II

Requisition No: 866851 

Agency: Agency for Health Care Administration

Working Title: 68048715 - GOVERNMENT OPERATIONS CONSULTANT II

 Pay Plan: Career Service

Position Number: 68048715 

Salary:  $1,733.08- $2,253.00 Biweekly 

Posting Closing Date: 12/19/2025 

Total Compensation Estimator Tool

Where You Will Work:

The Bureau of Field Operations is responsible for the survey and certification process of health care facilities across the State of Florida.

These surveys ensure that all state licensed, and federally certified health care facilities meet the established state and/or federal requirements and patients and residents receive safe, quality health care.

Field Operations staff also ensure the safety of residents in health care facilities when emergencies such as natural disasters occur.

 

The Work You Will Do:

This is a highly responsible position reporting to the General and Operations Manager I withing the Survey & Certification Support Branch in the Division of Health Quality Assurance, Bureau of Field Operations.

The primary duties for this position include development of data reports, data extracts, and visualizations.

Duties also include oversight for electronic reporting of survey data by providers licensed or registered in Florida and certified under Medicare/Medicaid.

Duties also include: oversight for maintaining, using and meeting the bureau's data needs with the Automated Survey Processing Environment (ASPEN}, Certification and Survey Provider Enhanced Reports (CASPER), the Quality Improvement and Evaluation System (QIES & iQIES), and other database programs used by the Division.

 

The incumbent in this position will use a variety of software tools to create queries, reports, dashboards, and visualizations.

This may include Tableau, TOAD, QBIC, SAS, Postman Access, Excel, and SSRS.

Analyzes data for outliers, works with appropriate staff to ensure corrections are made, and ensures data is validated before release.

 

Ensures sufficient mechanisms are in place to monitor survey workload, improve data quality and meet federal & state workload requirements in accordance with the Mission & Priority Document, federal State Performance Standard System (SPSS) and federal laboratory State Agency Performance Requirements (SAPR}, as well as state statutory and rule required surveys.

This includes developing and conducting one-on-one or web-based or face-to-face training for the Bureau.

Shares best procedures for program improvement.

 

Provides database oversight for systems used to create data extracts and generate reports.

This includes monitoring for data integrity, identifying data outliers, maintaining passwords for accounts that feed data to the DataMart, maintaining back-up tapes, and troubleshooting equipment issues.

 

Communicates, both verbally and in writing, updated information and the status of upload completions, finalizations and outliers.

This includes the use of a variety of delivery methods (email, conference calls, face-to-face meetings, and web-based}

Develops, maintains, and enhances procedures and protocols.

Assists in the maintenance of error guides, upload references and job aids, and calculations for timelines compliance established federal and state requirements.

 

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. We offer an excellent array of benefits, including:

•              Health insurance (i.e., individual and family coverage) to eligible employees

•              Life insurance; $25,000 policy is free plus option to purchase additional life insurance

•              Dental, vision and supplemental insurance

•              State of Florida retirement options, including employer contributions

•              Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida

•              Ability to earn up to 104 hours of sick leave annually

•              Nine paid holidays and 1 personal holiday each year

•              Opportunities for career advancement

•              Tuition waivers (accepted by major Florida Colle