Director of Strategic Accounts

Be yourself at Protolabs

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels you are valued in the workplace. Do you not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams.

Why Protolabs?

We are the leaders in digital manufacturing.  We hire designers, engineers, developers, and creative thinkers who tackle their roles with an entrepreneurial spirit.  Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds.  We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what they do.  It’s our people who fuel our creativity and make our culture feel like home.

Join our team as the Director of Strategic Accounts !

This position is a HYBRID (T, W, and Th) role based out of Maple Plain, MN

Protolabs currently serves over 85% of Fortune 500 customers in our target industries and has established a strong foundation to continue to grow with these customers. The positions that we have established with leaders in our target markets also provide a strong foundation for the acquisition of new enterprise customers. The Director of Strategic Accounts will lead the team of over 50 enterprise focused sales leaders and account managers, be responsible for growing a portfolio of over $200M in company revenue, and partner with our marketing, product and fulfillment teams to develop and execute strategies that will drive the next phase of growth with our most important customers.

This position will report directly to the Americas Head of Sales

As the Director of Strategic Accounts, you will:

• Develop and execute sales strategies, drive revenue growth, and oversee a team of ~5 Sales Managers and 30-50 Account Managers
• Develop and implement enterprise sales strategies: Collaborate with product, marketing, and fulfillment teams to develop comprehensive sales strategies that align with the company's overall business objectives and revenue targets for our enterprise accounts.
• Drive revenue growth: Take ownership of the sales pipeline and actively pursue opportunities to drive revenue growth.
• Work closely with the sales team to achieve and exceed regional sales targets, monitor performance, and provide guidance and coaching as needed.
• Team management and leadership: Build, develop, and lead a high-performing enterprise sales team.
• Recruit and retain top talent, provide training and mentoring, and setting clear performance expectations.
• Foster a culture of collaboration, accountability, and continuous improvement within the enterprise sales organization.
• Strategic account management: Develop and maintain relationships with key clients and strategic partners.
• Collaborate with the sales team to identify opportunities for upselling, cross-selling, and expanding business with existing customers.
• Ensure customer satisfaction and address any issues or concerns promptly.
• In-depth knowledge of selling strategies and methods
• Market intelligence and competitive analysis: Stay informed about industry trends, market conditions, and competitor activities.
• Provide insights and recommendations to the executive team.
• Collaborate with marketing, product, and operations teams to ensure alignment of enterprise sales efforts with marketing initiatives, product development, and operational processes.
• Sales forecasting and reporting: Develop and maintain accurate sales forecasts, reports, and performance metrics for the team.
• Present enterprise sales data and insights to the executive team, highlighting key trends, opportunities, and challenges.
• Make data-driven decisions to optimize sales performance in leading and expanding our sales efforts in the Americas region.

What it takes:

• 15+ years of proven Enterprise direct sales experience with 5+ years of team leadership experience
• Excellent leadership and team management skills, with a track record of building, developing, and managing high-performing sales teams for enterprise accounts.
• Proven track record of success in sales leadership roles in a business-to-business environment
• Demonstrated experience in developing a