Operations and Maintenance Supervisor (NORESCO)

About Carrier

Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

NORESCO, a part of Carrier Global Corporation, helps clients modernize aging building systems and upgrade energy and water infrastructure to meet the evolving demands of the 21st century. We implement innovative energy efficiency, distributed generation, energy storage, and renewable energy solutions that optimize the operational efficiency and improve resilience of buildings, campuses, military installations, and communities. To date, NORESCO has implemented solutions that provide more than $5 billion in guaranteed energy and operating cost savings at more than 10,000 facilities, while reducing customer CO2 emissions by more than 25 million metric tons – the equivalent of planting 1.4 million acres of forest.

About This Role

The Operations and Maintenance Supervisor is responsible for operations and maintenance of the cogeneration power plant supporting the John O. Pastore Center in Cranston, Rhode Island. The Supervisor reports to NORESCO’s Operations & Maintenance Manager. Equipment and site specific training will be provided.

Key Responsibilities:

• NORESCO’s primary point of contact to liaise with customer personnel and coordinate third-party contractors providing direct maintenance support
• Lead NORESCO’s rotating shift operators in the daily operations of the equipment, which includes generators of electrical power and all supporting equipment and systems
• Prepare, maintain, and update job plans for scheduled maintenance tasks
• Ensure preventive maintenance services are scheduled and executed per the OEM’s designated intervals and standards
• Identify and procure resources required for planned tasks such as parts, tooling, equipment, materials, and work procedures
• Review operations logs and performance data to monitor equipment conditions and identify issues with the operation of the system (critical trend analysis); promptly address leading indicators of potential equipment failures
• Analyze information from oil samples, component operating hour data, operating reports and recommended OEM suppliers’ component replacement guidelines, to propose and schedule proactive maintenance and component replacement
• Review field service reports from NORESCO’s subcontractors. Ensure observations and recommendations are evaluated and tracked to resolution.
• Monitor all warranty programs. Ensure warranty work is claimed in a timely manner and all warranty issues are resolved.
• Maintain the site’s document retention (ensure storage on NORESCO’s share drives)
• Develop critical path plans and execute efficient periodic maintenance outages, to include coordination with NORESCO’s clients and subcontractors
• Coordinate and manage contracted resources during scheduled and unplanned maintenance work.  Coordinate NORESCO managed activities with owner’s management as necessary
• Lead regular meetings to review daily and weekly work schedules
• Maintain good customer relations
• Perform plant inspections and safety walkthroughs during operational and maintenance periods
• Maintain onsite inventories (tools, test equipment, consumables, critical spares, etc.); replenish as needed
• Lead the creation and updating of work orders in the Computerized Maintenance Management System (CMMS), maintaining accurate and complete records of work performed
• Use CMMS to generate reports, to include maintenance completion reports, material history, and preventative maintenance forecasts
• Maintain effective short and long-term maintenance planning and scheduling
• Respond to the site during after hours and/or on weekends during emergent events as necessary
• Supervise and provide ongoing training for site operators and maintenance personnel
• Assist in troubleshooting of the equipment to assess equipment conditions and to determine corrective maintenance path to restoration
• Capture lessons learned/best practices; contribute to continuous improvement efforts
• Manage project Environmental, Health, & Safety (EHS) programs to comply with r