Senior Analyst, Sales Strategy

See yourself at Twilio

Join the team as Twilio’s next Senior Analyst of Global Sales Strategy!

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

As a Senior Analyst, Global Sales Strategy, you own the delivery of strategic programs for the global Self-Service / Digital Sales organization. You will be partnering with cross-functional leaders across the GTM organization and will be responsible for executing programs / strategic assignments that accelerate the team’s success.  You will also own the execution of the team’s operating cadence along with sales leadership and help manage the annual planning process with the team. 

This position requires exceptional communication skills and a high aptitude for managing through change. Organizational influence skills and the ability to think strategically and lead cross-disciplinary teams is a must. The right candidate will have a proven track record of driving execution among sales leaders. 

Twilio is looking for an innovative thinker who lives the Twilio Magic and is able to combine strategic, analytical, big-picture thinking with the ability to drive detailed, operational excellence. This person is a problem solver and tackles challenges. They are action-oriented, curious and not afraid to challenge the status quo in order to arrive at the best possible solution. 

You have a demonstrated track record of excellence in developing command of GTM business strategy, overseeing and conducting insightful analysis, influencing executive strategic thinking, designing new business processes, project management, forecasting, and teamwork across revenue operations, marketing, post-sales, product, and finance.

Responsibilities

In this role, you’ll:

• Be a dedicated partner one of our global VPs of Sales
• Lead the strategic and operational planning processes for your market segment. Direct the sales forecasting and pipeline council cadences
• Act as a senior project manager leading transformational cross-functional initiatives (business process, systems, etc). You must get your hands dirty to drive real, sustainable impact
• Craft and complete key workstreams in annual planning and in-year planning revisions
• Mentor other team members. You may have direct reports within your first year
• Collaborate closely with business owners across functions, fully immerse yourself in data, draw insight from analysis, and then zoom out to develop compelling, synthesized recommendations
• Communicate recommendations to senior executives, roll up your sleeves to help drive implementation, and handle the ongoing impact of the recommendations put forth. Drive thorough quarterly business reviews
• Help re-design certain business processes for automation, self-serve, and/or greater scalability. Analytical rigor and critical thinking are a must

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 3+ years proven experience in sales strategy business partner roles
• Thrive at structured critical thinking, analytical processing, problem-solving, synthesizing ideas, and written and verbal communication
• Ruthlessly prioritize fast-moving strategic priorities, tackle operational challenges
• Develop market or region specific strategies and execute on them successfully
• Demonstrable skills in annual planning and execution of highly cross-functional, high-stakes programs & assignments
• Excellent communication and presentation skills, including experience presenting data & insights to a sophisticated audie