Brand & People Excellence Specialist

Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.

As our portfolio continues to grow, so does our Brand and People Excellence Team! Mark-Taylor is hiring a Brand and People Excellence Specialist.

As the Brand and People Excellence Specialist, you will work primarily out of our Corporate Office located in the McCormick Ranch neighborhood of Scottdale, Arizona. You will travel as needed to our various communities and throughout the Phoenix valley.

You're Excited About This Role Because You Will:

• Serves as an instructor/facilitator to deliver engaging in-person classes, courses, programs and/or train-the-trainer, which ensure learning is impactful and personalized, and aligns with key employee milestones, such as onboarding, career development, leadership, and promotion.
• Designs and develops training courses (in-person and online) and materials, which may include Facilitator Guides, Participant Guides, PowerPoint presentations, Quick Reference Guides, and Job Aids.
• Partners closely with T&D/HR team, Business Leaders and relevant stakeholders to assess needs, develop learning solutions, and deliver training to improve the performance of individuals, teams, and leaders across the organization, in order to deliver our MT 5-Star experiences.
• Maintains records on the learning management system to ensure efficient delivery of training, error-free reporting, and a 5-star learner experience for all MT employees.
• Utilizes the department’s email inbox effectively to provide excellent service to employees, stakeholders and vendors.
• Plans and coordinates end-to-end necessary activities, such as scheduling, room booking, food ordering, to ensure excellent delivery of in-person training.
• Creates and runs engagement campaigns which supports T&D initiatives to create momentum and connectivity across the organization, along with opportunities for higher learning impact and social learning.
• Develops learner assessment instruments, maintaining documentations and curriculums, ensuring employees have acquired the necessary abilities post-training.
• Measures the effectiveness of training solutions that have been implemented, identifies gaps and opportunities in on-going curriculums and addresses with creativity and innovation.
• Collaborates with cross-functional departments, internal and external stakeholders for on-going training and development and overall employee engagement and retention efforts.
• Supports the building of structures, policies, and workflows to ensure that all training and development initiatives are impactful and best-in-class.
• Participates in various training and development, human resources initiatives and projects as requested.
• Effectively communicates and drives brand values and philosophy through all human resources, and training and development act