Senior Manager, Partnerships

As a member of the ShipBob Team, you will... 

• Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
• Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
• Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.

Location: Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI 

Role Description:

As Senior Manager of Partnerships, you will play a critical role in scaling ShipBob’s partner ecosystem and delivering measurable impact across pipeline generation, sales velocity, and merchant value. Reporting directly to the VP of Partnerships, you will oversee the Partner Manager team and execute against the core strategic goals through our technology, logistics, and agency partner programs, especially within the U.S. market.

You will focus on turning high-potential partnerships into repeatable, revenue-generating motions through tight cross-functional collaboration with our Sales, Solutions, Marketing, Product, and Operations teams. You’ll also support regional enablement for our global teams by sharing best practices and providing operational lift.

Our Partnership program unlocks compounding value for our current and future customers. This role allows you to play an integral part in the success of our customers, partners, and ShipBob, simultaneously.

This is a highly collaborative, hands-on role for someone who can both manage a team and execute strategic workstreams with urgency and precision.

What you’ll do:

• Partner Management & Execution
  • Manage, mentor, and grow a team of Partner Managers responsible for onboarding, activating, and growing revenue-driving partnerships in the U.S.
  • Collaborate with partner counterparts to ensure mutual success and joint accountability.
  • Track and measure the performance of each partner using scorecards, dashboards, and feedback loops, ensuring partner efforts align with pipeline and revenue goals.
• Pipeline & GTM Enablement
  • Execute co-selling and co-marketing plays with sales, BDR, and marketing teams to drive qualified pipeline and accelerate sales cycles.
  • Support account-based partner plays, including field marketing and events, target list alignment, outbound campaign coordination, and sales team training on partner value props.
  • Help remove friction in deals involving integrations or partner service providers through pre-sales guidance and internal coordination.
• Integration Expansion & Activation
  • Collaborate with the Solutions Architecture and Product teams to scope, pilot, and operationalize high-impact integrations.
  • Work closely with Product Marketing and Sales Enablement to ensure new and existing integrations are clearly communicated, merchandised, and supported by field teams.
  • Monitor merchant adoption and satisfaction of partner integrations and escalate blockers where needed.
• Cross-Functional Collaboration
  • Partner with Sales, Customer Success, and Solutions teams to ensure smooth handoffs between ShipBob and partners throughout the merchant lifecycle.