DOC Western CC Office Associate Visitor Coordinator

Position Title: Office Associate

Job Requisition ID: 46360 
Closing Date: 04/28/2025 11:59 p.m.
​Agency: Department of Corrections
Class Title: OFFICE ASSOCIATE - 30015 
Skill Option: Keyboarding 
Bilingual Option: None
Salary: Anticipated Starting Salary $4,003/month; CBA Applies; Full Range: $4,003 - $5,256/month
Job Type: Salaried
Category: Full Time 
County: Brown
Number of Vacancies: 1
Bargaining Unit Code: RC014
Merit Comp Code: 

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

While not required, a Resume/Curriculum Vitae (CV) is recommended.  When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application.  Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility.  Please note that the Department of Corrections must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Corrections is seeking a detailed and energetic Visitor Coordinator. The ideal candidate will serve as the Visitor Coordinator to the Clinical Services unit that is providing services for a growing population of individuals in custody.  We encourage all qualified applicants to apply.

Essential Functions

• Coordinates and completes tasks that allow individuals in custody to communicate with civilians.
• Receives inquiries/questions/complaints from individuals in custody and civilians related to video visitation, individuals in custody telephone system, MP3 players/software and electronic messaging.
• Receives and reviews potential visitor information forms (PVI) from civilians, communicates with civilians to complete forms, routes PVI forms for approval.
• Prints daily video/in-person visitation schedules and delivers schedules to appropriate staff.
• Serves as back up to clerical staff in Clinical Services.
• Serves as back up receptionist for Clinical services.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of high school and two (2) years of office experience.
• Requires the ability to keyboard 45 words per minute.

Preferred Qualifications

• Prefers at least one (1) year of experience in creating, working with, and maintaining Microsoft Excel spreadsheets or similar like computer database program.
• Prefers at least one (1) year of experience in composing correspondence independently on behalf of another person.
• Prefers at least one (1) year of experience in operating common office equipment such as multi-line phone systems, copiers, fax machines, and sca