Senior Account Director

Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.

Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?

Job Summary: 

Real Chemistry is looking for a Senior Account Director to join our growing team!   

The Senior Account Director manages client relationships on large or multiple engagements. They serve as a trusted partner to clients, not only in relation to what Real Chemistry can offer them, but in understanding the market and identifying solutions to business problems.  

The ideal candidate for this role has a stellar client services reputation, proven success in relevant industries, and a passion for health care and digital health. You will lead client engagements, manage and galvanize cross-functional team members to think smarter, work effectively, drive innovative and integrated solutions, and deliver groundbreaking results and client satisfaction.  

This role can be remote in the US or in any of our US offices, including New York City, Boston, or Chicago. 

What you’ll do:  

• Lead & develop multiple client engagements of varying sizes in a fast-paced environment.  

• Provide counsel on research findings, industry knowledge, the external marketplace, and competitive pressures and brand influences to sell agency expertise, gain consensus on creative ideas, and develop initiatives.  

• Empower teams through engaging career development practices. Encourage and lead internal teams to ensure technical and operational excellence in all executions.  

• Participate in leadership activities and recruiting events to attract and retain talent.  

• Provide strategic direction for the business, in partnership with internal leadership, to ensure team is always delivering their best work.  

• Maintain and cultivate relationships with key media channels to ensure our services are executed strategically.  

• Thoroughly understand Real Chemistry’s capabilities and demonstrate a passion for healthcare, digital, and communications to help spot opportunities for the client to achieve greater success, reach a broader audience and use all the tools at their disposal. Sell ideas internally and to clients.  

• Function as the contact point for project challenges to keep projects timely and on-budget. Lead operations and maintain financial accountability for the performance of engagements through close oversight of budgets pitches.  

• Partner with practice, shared service leads throughout the business, and team, to find opportunities to streamline, elevate and innovate our tactical processes. 

• Identify and develop integrated business (social media/digital, content) through trend-spotting, strategic recommendations, and introducing clients to the full scope of Real Chemistry’s capabilities  

This position is a perfect fit for you if:<