Collections Team Manager

About Stellantis:

Stellantis Financial Services (SFC) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

General Job Summary:

A Collections Team Manager manages and coordinates the activities of workers engaged in collecting delinquent payments for auto loan accounts from customers by performing their job duties. Assist in directing the work of employees assigned to the department by leading and overseeing their day-to-day activities, work schedules, and by providing work-related guidance in accordance with the Company’s policies and procedures.

Salary and Benefits:

At Stellantis, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, medical/dental/vision plan, and matching 401(k), we’ll shower you with perks, including:

• Supplemental pay: Referral bonus and potential monthly bonus

• Dress: Enjoy our comfortable causal work environment
• Benefits:
  • 401(k) matching
  • Health insurance (medical, dental, vision)
  • Disability insurance
  • Life insurance
  • Paid time off

Shift Schedule:

• Monday – Thursday: 11-8pm or 12-9pm MST (differs based on daylight savings time)
• Friday: 9-6pm or 10-7pm MST (differs based on daylight savings time)
• Saturday: 7-11am or 8-12pm MST (Rotation, differs based on daylight savings time)

Must have reliable transportation and live within a commutable distance to: Phoenix, AZ

Job Requirements - include the following. Other duties may be assigned.

• Manage, coach, develop and train associates to achieve expected departmental results and ensure adherence to company policies and procedures and provide feedback when needed.

• Coordinates activities of collectors which may include auto dialer and/or list strategies to maximize collection effort.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Review accounts that have been referred for repossession and legal actions against debtors.