SVP of Business Transformation

<p>Datavant is a rapidly growing healthcare technology company with a mission to connect the world’s health data. By eliminating data silos in the healthcare industry, we aim to unlock opportunities to accelerate clinical data exchange, medical research, and help organizations design better ways to facilitate access, affordability, and quality of care leading to better patient outcomes. </p> <p>By joining Datavant today, you’re stepping onto a highly collaborative, fully remote team that is passionate about creating transformative change in healthcare. We look for people who are smart, nice and get things done. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team (no office locations) and we empower Datavanters to shape their working environment in a way that suits their needs -- learn more <a href="https://datavant.com/about/careers/">here</a>!  </p> <p>As the SVP of Business Transformation, you will provide thought leadership and end to end process improvement with a robust understanding of technology solutions, operational excellence and change management to lead large scale programs across Service Operations. In this position, you will play a key role in driving the organization toward a culture of customer obsession through innovation and action plans that deliver cross-functional cultural change, and year-over-year performance improvement and productivity gains.  </p> <p><strong>You Will:</strong> </p> <ul> <li>Lead and oversee the Transformation (and Innovation) team of 12 </li> <li>Collaborate with Service Operations Leaders and stakeholders to develop and deploy a strategic roadmap of operational improvements focused on productivity and quality for Payer and Provider operations.   </li> <li>Facilitate and lead, complex Service Operations and enterprise-wide transformation projects across business units, while providing continuous improvement coaching and mentoring to engagement teams.  </li> <li>Create new organizational capabilities, including technical and people driven.  </li> <li>Leverage stakeholders to drive change within the organization and manage outcomes.   </li> <li>Gain trust and influence others through strong and effective communications and a high say/do ratio.    </li> <li>Ensure that investments in technology are appropriate to the developments in the industry and produce satisfactory returns. Adjust the product to support changing business directions. </li> <li>Create an organization that attracts and fosters top talent inside and outside of Datavant; be an emphatic recruiter, developer, and retainer of high-caliber talent. </li> </ul> <p><strong>What You Will Bring to the Table: </strong> </p> <ul> <li>Demonstrated experience championing the implementation, transformation and continuous improvement methods in small and large-scale programs.  </li> <li>Management experience for a large team in a matrixed environment, healthcare industry preferred  </li> <li>Prior experience partnering with leaders to improve business processes and outcomes through approaches including: </li> <li>Analyzing data to determine where improvements can be made to increase efficiency or effectiveness of processes and identify areas for optimization, automation, and standardization with a focus on ROI. </li> <li>Driving continuous improvement culture shift with significant customer outcomes reached (operational and financial). </li> <li>Prior experience driving large scale change management and project management, leveraging expert level understanding of operational transformation tools, fundamentals, and processes: </li> <li>Preferred experience in Operational Effectiveness, Lean Methodology, and / or Six Sigma process improvement. </li> <li>Ability to work well in fast-paced changing environment and is comfortable with ambiguity.  </li> <li>Negotiation, mediation, and conflict management skills.  </li> <li>Strong financial and business acumen, critical thinking, decision making abilities.   </li> <li>Advanced analytical capabilities and aptitude to distill insight, translating complex concepts into clear and understandable communications</li> <li>Strong interpersonal, writing, and presentation skills; ability to conceptualize, structure, and present compelling stories to a wide range of audiences.  </li> <li>Ability to interface effectively with all levels of the organization as well as organizations outside of Datavant, such as clients.  </li> </ul> <p><strong>Bonus Points if:</strong> </p> <ul> <li>Advanced degree and/or Healthcare credentials </li> <li>Experience in Transformation Consulting or Project Management </li> </ul> <p>We are committed to building a diverse team of Datavanters who are smart, nice, and get things done where every Datavanter is empowered to bring their authentic self to their work. We are all responsible for stewarding a high-perform