Director, Student Care and Advocacy

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Position Details

The Office of Access and Community Programs at The University of Tampa has an opening for Director, Student Care and Advocacy. This position reports to the Vice President of Access and Community Programs, with a specific emphasis on creating an environment that encourages responsible and safe behaviors and as well as outreach to students in distress.  Working collaboratively across The University and in the Tampa community, the Director engages with other University offices on the management of high-risk student cases and emergency support systems. The Director also creates learning opportunities in these areas for students, staff, and faculty.  

At The University of Tampa, the Office of Access and Community Programs (OACP) is dedicated to fostering a campus culture where every individual feels seen, supported, and empowered. Through strategic partnerships, holistic wellness initiatives, and data-informed practices, we create pathways for success that enhance access, strengthen community, and promote a deep sense of belonging. Together, we drive meaningful impact—on campus and beyond.

 Responsibilities 
•    Lead the Victim Advocacy Program, including assignment and tracking of cases, providing direct victim services, administer the bi-annual campus climate survey, recruit and coordinate campus advocates, and provide communication as necessary. 
•    Direct the recruitment, training and supervision of the Non-clinical Case Manager, Victim Advocate and Staff Assistant II.
•    Chair the Reducing Assault and Interpersonal Violence Educational Network (RAIVEN), a group of faculty, staff and students charged with encouraging awareness of interpersonal violence in the campus community. 
•    Participate as a member in the Hillsborough County Sexual Assault Response Team (SART). 
•    Serve as a resource for University Title IX efforts, providing information on advocacy and victim services issues. 
•    Be a key participant in the Spartan Support Program*, including the tracking of cases, serving as a non-clinical case manager, and coordination and communication as necessary. 
•    Provide training in responding to incidents related to care and advocacy for campus departments as well as community agencies. 
•    Formalize, assess and revise victim advocacy processes as necessary 
•    Hire, train and supervise student peer educators for RAIVEN 
•    Design and monitor the systemic approach to safety-related training for students, staff and faculty, making improvements as needed including bystander intervention programs. 

•   Participate as a member of the Emergency Communication Group, be a trained emergency broadcast administrator, and be an active member in campus emergency decision-making.
•    Serve as a member of the Campus Safety Committee and Night Operations Group. 
•    Collaborate with the Department of Campus Safety and other University offices to provide training on student-based relevant and timely topics as well as establishing and updating student-based processes. 
•    Oversee the non-residential facilities Fire Drill Safety process 
•    Participate in national emergency management trainings such as ICS through FEMA and IAEM national organization. 
•    Maintains an up-to-date working knowledge of all related technical applications, software, and programs.  
•    Perform on-call duties as scheduled.  
•    Design and maintain an assessment schedule that provides for continuous improvement in the areas of responsibility.   
•     Represent the Vice President in campus committees as assigned (i.e. Orientation Work Group) and high-profile special events as well as in their absence. 
•    Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of all cultures and backgrounds. 

Qualifications 
•    Master’s degree in higher education, counselor education, psychology, sociology, public health or related field and five years of professional experience.  
•    Experience working in higher education in at least two of the following areas:  emergency response, crisis management, residence life, counseling, case management, student conduct, and/or mediation.
•    Experience in victim advocacy issues with advocacy certification preferred. 
•    Knowledge of postsecondary education law, particularly as it applies to student conduct, Civil Rights