Code Enforcement Administrative Assistant

Posting Close Date: 

Applicants must submit their completed application by 05-04-2025 at 11:59 p.m. MST

Application and Special Instructions

As part of the application process, all applicants are required to submit an updated resume at the time of the application.

Applications that do not include the document by the closing date of the recruitment will be considered incomplete and will not receive further consideration for this recruitment.

ABOUT THIS JOB

Position Specific Summary

The Code Enforcement Administrative Assistant position at the City of Tucson’s Planning and Development Services Department provides administrative and clerical support to Code Enforcement personnel and the public.

Work is performed under the supervision of an Inspections Supervisor. This position does not supervise.

Duties and Responsibilities

• Processes city public records requests for inquiries regarding Code Enforcement cases and responds to general information requests. Processes Homeless Protocol work order referrals by updating the application and generating cases for inspection.  

• Responds to inquiries by answering routine questions related to department functions and procedures, refers more complex queries to the appropriate person, division or department. Distributes incoming mail and maintains filing of code enforcement cases.

• Processes code enforcement issued civil citations and initiates service via mail, process service, or publication. Sends issued citations to City Court for docket creation and hearing scheduling. Assists with data entry and reporting for code enforcement division metrics including processing and maintaining spreadsheets, logs, and files for the division.

• Provides excellent customer service to both internal and external customers by communicating with constituents, other departments, Mayor & Council, and Ward offices through email, phone, and in-person. Serves as initial contact for outside calls and unscheduled visitors or constituents and acts as backup for customer service duties as needed.

• Processes specific division office supply requests and maintains adequate common office supplies including inspection forms.

• Coordinates and schedules inspections, including field visits by Code Enforcement Inspectors. Manages the calendar and appointments for code enforcement leadership. Arranges schedules for hearings, meetings, or public notices related to code enforcement activities as directed by leadership.

• Performs all other duties and tasks as assigned.

Working Conditions

Mostly office environment.

All duties and responsibilities listed are subject to change.

MINIMUM QUALIFICATIONS

Education:
Six (6) months post high school

Work Experience:
One (1) year of directly related experience 

Any combination of relevant education and experience may be substituted on a year-for-year basis.
 
Preferred Qualifications:
A minimum of two (2) years of general office experience

Strong communication skills, both oral and written

Experience with Microsoft Products including Word and Excel

POSITION DETAILS

Job Profile

J0231 - Administrative Assistant

To view the full job profile including classification specifications and physical demands click here.

Compensation Grade

G102

Hourly Range

$16.50 - 24.75 USD

The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

FLSA

Non-Exempt

Position Type

Regular

Time Type

Full time

Department

Planning and Development Services Center

Department Link

https://www.tucsonaz.gov/Departments/Planning-Development-Services

Background Check:  This position has been designated to require a criminal background check. 

ABOUT US

Benefits: The City of Tucson offers a generous benefi