Senior Associate, Underwriting Rules Automation
New York Life Insurance CoAbout the role
Location Designation: Hybrid - 1 day per quarter
Role Overview:
Designs, tests, and governs rules for New York Life’s automated underwriting engine, translating underwriting, medical, and actuarial guidance into executable logic that supports straight-through processing.
Requires strong underwriting judgment and comfort with rules platforms, partners across actuarial, data science, technology, medical, and product teams.
What You'll Do:
Rules Design & Authoring
- Design and author underwriting rules across key mortality and morbidity risk categories and non-medical factors (build, lifestyle, financial).
- Convert guidelines and underwriting into structured decision logic in the BRMS and underwriting workbench.
- Build decision trees using available data (Rx, EHR, MIB, ICD-10, labs, third-party scores) for consistent, auditable outcomes.
- Define multi-impairment and co-morbidity rules aligned to company and reinsurance standards.
- Define triage and escalation paths (auto-approve, rate, decline, refer, order requirements).
Rules Governance & Quality Assurance
- Maintain documentation (rationale, logic narrative, data dependencies, versions, clinical/actuarial basis).
- Create and execute test cases (standard and edge) and support UAT before deployment.
- Monitor rule performance (STP, QC, mortality/morbidity) to detect gaps and unintended outcomes.
- Manage change lifecycle (intake, impact, review, approval, release, post-deploy validation).
- Ensure rule design meets MRM standards, regulatory requirements, and privacy/fairness guidance.
Cross-Functional Collaboration
- Partner with actuarial/data science to incorporate model outputs into rule logic (thresholds, overrides).
- Act as underwriting SME for technology delivery (requirements, review, validation).
- Work with medical directors and senior underwriters to apply evidence and reinsurer guidance.
- Identify segments suitable for more automation and support STP improvement priorities.
Continuous Improvement
- Track emerging evidence and benchmarking to recommend rule enhancements.
- Engage in reinsurer/industry forums to stay current on best practices and data sources.
- Develop training and reference materials to support adoption of automated underwriting.
What You'll Bring:
- 5+ years individual life underwriting experience with broad medical risk assessment expertise.
- Strong mortality/morbidity knowledge; familiarity with reinsurer manuals (e.g., Munich Re, RGA, Gen Re, SCOR).
- Experience with accelerated/automated underwriting and rules-based decision engines.
- BRMS experience (e.g., Corticon, Blaze, Drools, Pega) building decision tables/trees/flows.
- Analytical: break down complex histories into clear, auditable decision pathways.
- Strong writing skills for requirements, rule specs, and test narratives for technical and business audiences.
- Collaborative, able to work across underwriting, actuarial, data science, technology, compliance, and product.
Preferred Qualifications
- Experience integrating third-party data into rules (Rx, EHR, MIB/MVR, financial data, wearables).
- Exposure to predictive model scores and how to operationalize them in rules.
- Working knowledge of ICD-10 and clinical terminology used in underwriting.
- Underwriting experience in LTC, IDI, or critical illness a plus.
- Familiarity with analytics tools (SQL, Excel, Tableau, Python) for monitoring rule performance.
- Experience in an MRM framework (documentation and validation for automated decisions).
What We Offer
- High-impact role accelerating automated underwriting and faster decisions for customers and field.
- Work at the intersection of underwriting, data science, and technology.
- Competitive c
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