Account Manager

We're on a mission to help every company hit their numbers.

The world has evolved, but business planning has not. Most Finance teams still manage their planning and analysis in spreadsheets, yet the ones who replace them end up going back over 80% of the time. Cube is the first spreadsheet-native FP&A platform to deliver faster planning and performance without changing how teams work.  Cube’s powerful engine connects into existing spreadsheets and source systems, delivering all of the benefits of enterprise-level FP&A with none of the headaches.

To date, Cube has raised over $45M of venture capital from top tier investors such as Battery Ventures and Mayfield. Together, we’re building a culture that challenges and celebrates everyone with a path to grow. That’s where you come in! We’re happily headquartered in New York City, but are foremost a remote-first company. This means we communicate, collaborate, and connect virtually across different time zones. As we enter our next phase of growth, we believe Cubers are the reason we win.

UPLIFT AND EXPAND CUBE’S FOOTPRINT ACROSS OUR CUSTOMERS 

ABOUT THE ROLE:

We’re looking to add our second Account Manager at Cube to drive customer-led growth! Our current team is a blend of finance experts who come from FP&A roles and customer success professionals who are adept at driving value and improvements for our customers. 

• You'll develop trusted customer relationships with all stakeholders across a rapidly growing book of business across various industries. 

• You will own the renewal/expansion portion of the customer lifecycle and will deliver best-in-class customer experiences

• Responsible for all sales activities on assigned accounts inclusive of forecasting and proactive monitoring of account metrics for each client.

• You’ll partner with CSMs to be seen as a trusted advisor to our customers  FP&A team and office of the CFO by understanding their existing and future Finance, planning, and analytics roadmap, and recommending processes and technology to drive Cube’s solution

• Negotiate contracts in the best interests of both customers and Cube

• You'll effectively develop playbooks and strategies with CSMs to identify and execute revenue-driving opportunities

• You’ll collaborate on the creation of scalable customer experience frameworks and processes, and drive strong retention and expansion numbers for Cube 

• While familiar with the competitive landscape and complementary tools including FP&A, Business Intelligence/BI, Data Warehousing (i.e. Snowflake, BigQuery), and Mid-Market ERP/GL tools continue to build this knowledge while at Cube

WHY YOU SHOULD JOIN OUR ACCOUNT MANAGEMENT TEAM: 

The Account Manager will be responsible for the success of Cube’s existing customers by developing trusted relationships within accounts, creating new opportunities via Cube’s portfolio of products, and driving revenue retention. We are looking for a collaborative and highly engaged Account Manager who will drive strategic revenue growth across our existing set of customers and own their successful renewal. If you are a strong communicator, have an ownership mindset, and enjoy building relationships with your customers, then we invite you to apply.

HOW YOU’LL RAMP:

30 Days - Learning

• Complete CubeCamp onboarding

• Show proficiency in Cube’s tech stack (CRM, Prospecting Tools, Call Recordings, etc)

• Fully understand the Cube Sales Process and how to conduct your own discovery

• Start to understand what drives revenue, adoption and use cases

• Collaborate with internal teams to ensure customer satisfaction and success

• Develop and maintain relationships with executives and key decision-makers in enterprise practice accounts

• Fully understand the complexities of the Cube Data Model

60 Days - Contribute

• Fully understand the complexities of the Cube Data Model

• Shadow a total of 40 hours of team activity to find ways to contribute to the team

• Work closely with customers to understand their goals and challenges and provide recommendations on how our product can best support them

• Monitor customer activity to identify opportunities for growth and expansion

• Start ramping towards 100% of (Expansion Quota)

90 Days - Accountability

• Identify solutions to current challenges and lead Success Plan meetings with Customers

• Regularly sync with your Customer Success partners to drive renewal and expansion opportunitie