Sr Deductions Analyst

About this Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world.

Dare to learn new skills, advance in your career and make an impact at Henkel. 

What you´ll do

• Deduction & Issue Resolution: Identify, investigate, and resolve deductions, short payments, and customer account discrepancies while minimizing recurring issues and driving root-cause resolution. 
• Sales Partnership & Influence: Collaborate with and influence Sales Teams, Customer Development Managers, and brokers to ensure accurate pricing, promotions, and timely resolution of deduction-related issues.
• Process Improvement & Root Cause Analysis: Continuously identify trends in deductions, eliminate recurring issues, and implement process improvements across customer accounts and upstream operations.
• Financial Accuracy & Compliance: Ensure all revenue transactions, invoicing, and deductions are recorded in compliance with internal policies and accounting standards while identifying cash flow improvement opportunities.
• Cross-Functional Collaboration: Partner with Sales, Finance, Customer Operations, Supply Chain, and other stakeholders to resolve issues, validate deductions, and address non-compliance effectively.
• Leadership, Communication & Execution: Act as a liaison for deduction issues, lead projects and training initiatives, build strong internal/external relationships, and deliver results in a fast-paced, deadline-driven environment.
• Systems, Reporting & Analysis: Utilize tools such as SAP, TPM systems, and reporting platforms to validate deductions, analyze discrepancies (orders, deliveries, PODs), manage KPIs, and generate actionable reports.

What makes you a good fit

• Ability to turn data into insights and present/communicate results effectively
• Collaborate with others and be able to work in a fast-paced team environment
• Capable of root cause analysis, challenging the status quo and bringing solutions to the table
• Highly motivated self-starter with a growth mindset
• Knowledge of supply chain and order-to-cash in a consumer products or related industry preferred with a strong customer focus.
• 2+ years’ experience in customer service, sales or supply chain
• Bachelor’s Degree desired
• Proficient in Microsoft Office (Excel, Word, Power Point), Power BI, SAP experience preferred

Some benefits of joining Henkel

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1 
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program 
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement 
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships 
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary range for this role is $85,000.00 and $105,000.00. This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable.  The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pa