Financial Aid Specialist (0078225)

Posting number: 2026-01447

Department: University of Hawai'i at Manoa - Office of the Vice Provost for Enrollment Management

Division: Financial Aid Services

Job classification: STUDENT SUPPORT

Posting type: Open

Categories: Administration, Administrative Assistant, Clerical & Data Entry, Accounting and Finance, Management, Professional, Miscellaneous, Customer Service, Records Management, Tax Administration, Public Records, Veteran Services, Student Services, Higher Education, Communications, Database Administration, Payroll/Benefits Administration, Audit, Financial Aid & Services

Summary

Title: Financial Aid Specialist

Position Number: 0078225

Hiring Unit: Financial Aid Services 

Location: Manoa

Date Posted: July 8, 2026

Closing Date: July 17, 2026

Band: A

Salary: salary schedules and placement information

Additional Salary Information: PBA, minimum $4,627/month

Full Time/Part Time: Full-time

Month: 11-month

Temporary/Permanent: Permanent

Duties and Responsibilities

• **Assist in the management of assigned Federal/State/Institutional Aid Program(s). Work closely with the primary resource person for the assigned Aid Program(s).
• **Assist with the development and writing of office policies and procedures to effectively and equitably administer assigned aid programs learning compliance and applicable Federal/State/Institutional regulations. Assist with annual review and revisions.
• **Assist with the development of formal and informal training sessions for professional and student employees on assigned Aid Programs policies and regulations.
• **Assist with semester and year ending reconciliation of funds for assigned Aid Programs.
• **Provide assistance to the Director in responding to inquiries for the annual compliance audit and Fiscal Operations Report and Application to Participate (FISAP), as it applies to assigned aid programs.
• **Assist in the development of office operations manual. Assist with annual review and revision.
• **Assist in the development of office awarding/packaging procedures to insure that all aid programs are awarded in accordance to Federal/State/Institutional regulations. Review annually as needed.
• **Assist in evaluating student financial aid applications and awarding of Federal/State/Institutional aid. Items such as eligibility for need/non-need based aid, Satisfactory Academic Progress, Special Circumstances, etc.
• **Responsible for the review of student award offer as new information is received. Learning the disposition of Petitions for Special Circumstances; non-University resources, Departmental Tuition Waivers, Third Party Payments, etc.
• **Responsible for the validation of student (and parent, if dependent) income and asset information to complete the Federal Verification process, as required.
• **Assist with providing financial aid counseling/advising to prospective and current students in regards to applying for financial aid, available sources/types of financial aid, and assist in completion of required forms and applications.
• **Assist with addressing students' needs through professional judgment within the guidelines of federal regulations.
• **Assist University departments with Federal/State/Institutional aid policies and regulations as to the awarding of scholarships.
• **Respond to student inquiries in a professional, clear and articulate manner through written or verbal communications.
• **Plan, schedule and conduct student loan entrance and exit counseling sessions.
• **Based on specific procedures and training, instruct professional staff members and student employees on assigned aid programs about any changes in regulations that affect office procedures, the purpose of requirements and office activities.
• **Instruct/assist clerical staff in developing priorities for daily activities to achieve optimal management of program accounts.
• **Coordinate with and advise university departments/officials on aid regulations and policies. Offices to include Admissions, Registrar, Cashier, Housing, Dean of Students, and other departments as necessary.
• **Assist in the development of consumer documents, such as brochures, flyers and financial aid publication both p