Senior Warehouse Technician

Overview

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

As a Senior Warehouse Technician, you will provide quality service to our internal customers while supporting customer focused activities and company projects while coordinating the inbound and outbound shipments accurately and free from damage. Additionally, you will maintain inventory and ensure accuracy in applicable tracking systems. You will handle work orders and work with customers to ensure applicable receipt and stocking of CATV installation, maintenance, and construction materials with a high degree of accuracy.

This position is eligible for a $2,000 sign-on bonus!!

The individual selected for this position will be required to reside within a 60-minute driving distance from the Delavan, Wisconsin warehouse located at: 120 S Wright St., Delavan, WI 53593.

This position can be hired at either a Warehouse Technician (#2025-28011) or a Senior Warehouse Technician (#2025-28013) level depending on the skills and qualifications of the candidate. Different job postings exist for each of these positions. Please reference each job posting for the minimum qualifications required for each role and submit an application for each level that you are both interested and qualified for.

Responsibilities

• Service - Gathers items or materials requested by customers for issue or assembles Bills of Materials (BOM) required for specific projects. Packages orders, shipments, or BOM’s to protect materials from damage during transit. Ships materials to vendors, repair facilities, or customers. Delivers customer orders or materials to various departments and locations. Test equipment for proper function and schedule repairs of damaged/broken or defective equipment. Coordinates all Repairs to CPE equipment, and warranty items.
• Inventory - Safeguards and tracks inventory items to ensure accurate accountability. Identifies and sorts materials, marks and labels inventory items prior to storing or distribution. Stores or puts inventory items away in assigned storage locations. May also ensure that all new CPE equipment is loaded correctly into SAP, IUTA, and other tracking databases as required within 48 hours of receipt, unpacking and labeling and repacking before adding to inventory. Maintains inventory including purchasing, receiving, stocking and tracks regulated and non-regulated equipment and materials.
• Track inventory, maintains appropriate inventory levels which may include the utilization of tracking tools via mailbox and web-tools, plant record systems, SAP and other company applications where applicable. Conduct cycle inventory counts, and performs annual reconciliation as directed. Inventory responsibilities may include warehouse, vehicles, in process orders, repair and delinquent shipments which includes the loading and unloading of all shipments.
• Receiving - Takes possession of products or materials to place them into inventory or distribute them for immediate use. Receiving duties include: unloading inbound shipments from delivery trucks, inspection of shipments for any visible damage, material counts and coordination with packing slips, and documentation to verify item number, description and quantity, and/or damage to shipment, documentation of shipments and/or discrepancies and reports findings to management. May include tagging and filing documents indicating receipt.
• Operate and Maintain Equipment - Operates and maintains department equipment as required to ensure operational readiness. Duties include: operating forklifts to load or unload palletized materials, using hand trucks and carts to move or deliver products, weighing materials, using stenciling equipment to mark or label pallets and spools, utilizing barcode scanners and computers to collect and record data, perform operator inspections and maintenance as required by equipment manuals and/or company policies, operate all equipment in a safe and efficient manner following prescribed work methods. Assigns or issues Customer Premise Equipment to technicians needed for each work order. Work with technicians, coordinators, contractors on local recoveries. May issue CPE, and construction supplies and equipment with coordinated shipment.
• Record Keeping - Maintains records, documentation, and files critical to business and financial operations. Duties include filing, archiving, or retrieving records as required in support of audits, financial reporting, or other business operations, disposing of files or records in compliance