Assistant Manager, Data Center Critical Facilities

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

 

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Assistant Manager, Data Center Critical Facilities

Job Summary

As an Assistant Manager of the New Data Centre FR16 Critical Facilities Team, you will supervise professional individual contributors, ensuring timely completion of responsibilities and project progression. You will take responsibilty for personnel management, customer satisfaction, project coordination, vendor management, and Equinix standard process implementation (i.e. incident / change / problem management). 

Responsibilities

Management

• Provides direct supervision to professional individual contributors and/or skilled, support individual contributors

• Ensures the team is delivering on responsibilities in a timely manner and projects are progressing, as expected

• Manages personnel details including salaries, positioning, hire/fire, reviews, coaching and development

• Assists with testing and coordinating projects and preventive/corrective maintenance

Project / Infrastructure Site Management

• Plans, coordinates, budgets, and implements resources to complete projects and maintenance within the datacenters. Develops and manages routine operational plans. Meets targets typically against a monthly plan

• Provides input and guidance towards budget

• Overall site capacity supervision

Customer satisfaction

• Close collaboration with customers and timely resolution of customer requests

• Conduct regular customer meetings

• Fulfill customer reporting requirements about critical facility activities

Vendor Management

• Oversees contractor work and operations to ensure completion to Equinix's required standards

Testing

• Assists with start up tests, documenting and reporting all problems 

Incident / Change / Problem Management

• Communicates and coordinates activities and on-site staff during an incidents, changes and problem resolution

Qualifications

• Proven years of related experience or equivalent work experience. Bachelor’s degree or equivalent work experience

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other stat