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The Health Quality & Stars, Medical Cost Management, and Clinical Analytics organization is looking for a seasoned leader to lead strategic planning and business operations. The primary objective of this leader is to ensure that the team delivers strong business results and does so efficiently and effectively.

Location: remote

The Director, Strategy Advancement provides data-based strategic direction to identify and address business issues and opportunities. The role provides business intelligence and strategic planning support for the organization, segment, and the company at large. The Director, Strategy Advancement requires an in-depth understanding of how organization capabilities interrelate across the enterprise.

Responsibilities:

• Strategic planning support – Collaborate with senior team members to determine and prioritize business strategies. Coordinate with leadership to complete vision / mission development and articulate strategic priorities. Maintain the team’s vision, annual and long-term plans, OKRs, and other far-reaching strategy documents. Coordinate dependencies and other inter-related efforts across teams (especially when priorities conflict) and facilitate work by ensuring teams have the resources they need.

• Portfolio management – Ensure strategic alignment across the portfolio. Create structure to properly prioritize initiatives/projects that align with strategic objectives. Develop and lead the prioritization process, identify tradeoffs and make recommendations to leadership on selection to ensure the business is working on the right things. 

• Managing operating cadence and business rhythm - Establish, document, and mature repeatable processes for critical business functions that occur on a regular cadence like team meetings, budget planning, strategic planning, headcount planning, along with the overall planning and execution tempo of the organization. Partner with human resources, finance, procurement, and legal among other teams to ensure the organization’s smooth operation.

• Internal communications - Compile regular updates on business activities to generate cross-team awareness. Partner to plan leadership team meetings, all-hands meetings, and other cross-team events. Assist in shaping organizational culture, values, and expectations. Partner with culture, associate experience, communications, and other teams to leverage their expertise as appropriate.

• Executive communications - Maximize internal voice with key stakeholders (Medicare & Medicaid leadership, Management Team, Board of Directors, etc.). Includes preparation and after-action reviews with significant meeting forums. Responsible for setting agendas, establishing deadlines, working with presenters to develop materials, ensuring materials are high quality, owning end-to-end content review prior to the meeting, and capturing and making any necessary edits.

• External communications and influence – Develop conference strategy, identify public speaking engagements, social media approach, and partner with communication teams to enhance Humana’s reputation as a thought leader in Medicare Advantage and health care broadly. Draft materials as appropriate.

• Leadership effectiveness - Serve as a formal and informal adviser to improve the effectiveness of the SVP and direct reports, as well as leaders throughout the organization. Help leaders carry out the organization’s vision and strategic intent at all levels. Serve a team representative where needed, identifying opportunities and drive follow-up as needed. Act as a first point of contact keeping the senior leaders aware of unanticipated problems or opportunities with identified initiatives, and a proxy for the leadership team in resolving issues.

• Monitoring and evaluating organizational progress - Define, align, and track success metrics. Identify gaps and make recommendations for improvement. Establish, operate, and improve the systems that capture, track, and regularly report on work in flight, especially strategic or other cross-functional initiatives, to ensure situational awareness at all levels. Present recommendations to mitigate risks and resolve conflicts.

Use your skills to make an impact
 

Role Essentials

• Bachelors Degree

• 8 or more years of strategy, portfolio management and/or program optimization OR 4 years of experience at a top consulting firm in combination with additional 4 years or more of profess