Assistant Operations Manager - Notional

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!

Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information.

Assistant Operations Manager 

Location 

TBD 

Clearance Level 

T2- Moderate Risk Public Trust (MRPT) 

Primary Function 

The Assistant Operations Manager supports the Operations Manager in overseeing the daily functions of an ICE detention facility. This role ensures operational continuity, compliance with ICE detention standards, and coordination across departments including security, case management, food services, and medical support. 

All services shall be provided in accordance with established standards, principles and ethics of the profession, applicable professional specialty organizations, and the high-quality standard for which Acuity International is recognized. Actively support and uphold the Company’s stated vision, mission and values. 

Responsibilities 

• Assist in managing daily facility operations to ensure safety, security, and compliance. 

• Supervise and support department leads in executing operational plans and schedules. 

• Monitor staff performance and assist with training, scheduling, and evaluations. 

• Coordinate with ICE Enforcement and Removal Operations (ERO), contractors, and internal teams. 

• Respond to operational issues and emergencies, ensuring timely resolution. 

• Support audits, inspections, and reporting activities. 

• Maintain documentation related to staffing, incidents, and compliance. 

• Assist in budget tracking, procurement, and vendor coordination. 

• Promote adherence to ICE Performance-Based National Detention Standards (PBNDS). 

Job Requirements 

• Bachelor’s degree in Criminal Justice, Public Administration, Business, or related field. 

• Minimum 3–5 years of experience in facility operations or detention management. 

• DHS SSBI clearance or eligibility to obtain one. 

• Strong leadership, organizational, and communication skills. 

• Familiarity with ICE detention standards and secure facility operations. 

• Ability to work in a high-pressure, secure environment. 

• Bilingual (English/Spanish or other relevant languages) preferred. 

• Ability to obtain and maintain favorable background investigations  

• Must be proficient in English; able to receive and understand detailed information through oral and