Head of Supply

Description

Note: Hybrid Schedule - Work remotely on Monday, Thursday, Friday, and in-office Tuesday and Wednesday.

Location: Scottsdale, AZ or New York (hybrid)

About Us

We believe everyone should have access to the legal services they need. Funded by leading VC firms, Flare (formerly Themis-Tech) is an industry leader in legal technology. We're reimagining how clients and attorneys work together, with one goal: to make legal services accessible to those who otherwise wouldn't be able to afford it. We're a team of creative problem-solvers who want to make the world a better place.

We're a startup at our core: fast-moving, constantly evolving, and deeply committed to building alongside our team. That means this role isn't just about managing what exists today — it's about shaping what comes next. You'll join us at an exciting stage where your ideas, creativity, and ownership will directly influence how our supply function operates and grows.

Check out helloflare.com for more!

The Role

We're hiring a Head of Supply to lead the team responsible for the growth, performance, and long-term health of our Co-Counsel network - the attorneys who power legal outcomes for our clients. This is a senior leadership role with full ownership of our supply strategy: from how we develop individual attorneys to how we think about network scale, quality, and composition over time.

You'll lead a team of Account Managers and a process improvement expert who own day-to-day relationships with our attorney partners and the systems that drive them at scale. Your job is to make that team exceptional - building the systems, culture, and strategic direction that drive measurable results across the full Co-Counsel population.

This is a rare opportunity to shape a critical function at a company where supply is a true competitive advantage. If you're a builder who is equally comfortable in the weeds of a performance review and in the boardroom presenting a multi-year strategy, this role is for you.

What You'll Do

Team Leadership & Development

• Lead, coach, and develop a team of Account Managers responsible for managing Co-Counsel relationships across the network.
• Build a high-performance culture anchored in ownership, accountability, and data-driven decision-making.
• Set clear goals, establish operating rhythms, and create the structures your team needs to consistently execute at a high level.
• Hire and develop exceptional talent as the team scales.

Supply Strategy & Network Health

• Own the long-term strategy for Co-Counsel growth, performance, and retention — including how we segment, prioritize, and invest in the attorney network.
• Define what "great" looks like across supply KPIs (conversion rates, case volume, quality, retention, capacity) and build the roadmap to get there.
• Identify structural opportunities and risks across the network — by geography, case type, or attorney cohort — and lead the team in addressing them.
• Balance short-term performance management with long-term network building.

Cross-Functional Partnership

• Serve as the senior leader representing supply in cross-functional conversations with Product, Operations, CX, Legal, and executive leadership.
• Translate supply realities into business cases — advocating for the attorney network while aligning to company-wide goals.
• Partner closely with Managing Attorneys and state-level leadership to ensure supply performance maps to client and case demand.
• Bring the attorney perspective into decisions about product, pricing, and operational policy.

Performance & Analytics

• Establish the measurement framework for supply — defining what metrics matter, how they're tracked, and how they inform strategy.
• Stay close to the data: able to move fluidly between high-level trends and account-level detail.
• Build and maintain visibility across the full Co-Counsel network so leadership always has a clear picture of health and risk.
• Drive quarterly and annual planning for the supply function, including goal-setting, headcount, and investment priorities.
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