Head of Core Colleague Platforms

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

200,000 - 280,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Enterprise Enabling Functions

Job Description:

The Head of Core Colleague Platforms is responsible for delivering a secure, stable, and modern digital workplace ecosystem. This includes provisioning physical and virtual devices, managing software lifecycles, and enabling endpoint security and productivity across the enterprise.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Oversees and leads a large and/or highly complex Product Family and multiple Product Groups for an area of significant risk, complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project / initiative success and achieve business results
• Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
• Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices
• Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
• Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas
• Facilitates key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)
• Sets operational team direction and collaborate with others to execute on common goals
• Focus on longer-range planning for functional area (e.g. 12 months or greater)

Customer Accountabilities:

• Leads, develops and executes the Product Family strategic vision for all product groups within that family
• Analyzes industry capabilities and set customer and journey strategy
• Owns the journey vision, product roadmap and objectives and align the team around delivery goals; responsible for the Product vision and strategy and ensuring adapts to changing customer preferences and the competitive landscape
• Provides content for team backlog(s), continuously groom and reprioritize, provide strategic input and decisioning, manage and reduce blockers, ensure a continuous flow of work for the team
• Uses CX ecosystem and journey mapping to maintain focus on customer outcomes, and help focus and steer technology investments on value creation throughout the customer life cycle
• Participates in scrum or Kanban events (e.g. stand-ups, retrospectives), providing opportunities for team members to express new ideas for improving product value or delivery efficiency
• Leads the team to deliver value to the enterprise, track customer feedback / benefits metrics to continuously maximize product value and have authority to pivot strategy as needed
• Leads business development activities with consultation with key partners and stakeholders
• Influences and management stakeholder, ensure that the product is delivering value to the enterprise
• Tracks customer feedback / benefits metrics to continuously maximize product value
• Collaborates with other process groups, proactively manage dependencies, consider feedback and ensure alignment with relevant delivery teams while still having sufficient autonomy to make product decisions

Shareholder Accountabilities:

• Works closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale
• Views the TD Enterprise ec