About BEAM

The mission of BEAM is to create pathways for students from low-income and historically marginalized communities to become scientists, mathematicians, engineers, and computer scientists. Led by staff with these same technical backgrounds, BEAM believes that pathways to STEM careers are created through community, individual support, and access to advanced work that typically lies outside most school curricula. We work to directly support students and to transition them to other supportive enrichment programs that enable their future success.

BEAM's model provides continuous support from middle school through college graduation, including intense academic summer programs for middle school students (after 6th and 7th grade), weekend classes and mentoring, and STEM-focused support through college. Our program includes not just access to learning advanced math but also support finding and applying to other opportunities, including support with college admissions and financial aid. In addition to our academic content, bringing students into community is a key part of our mission and all of our work is designed to support that goal.

BEAM has grown from a small summer program serving 17 students in the summer of 2011 to a year-round, national program, serving 420+ students at six summer program sites and 600+ students in year-round programming in New York City and Los Angeles this school year. In addition, our BEAM National pilot program now reaches over 500 elementary-aged students in seven different states, working to create a new nationwide pathway modeled on our local work.

With our recent strategic plan, our team has committed to transforming the organization from a successful startup to a more mature and scalable organization that can drive change across the country.

ABOUT THE INFORMATION TECHNOLOGY TEAM

BEAM’s Information Technology (IT) team, a part of the Business Operations Division, is a new and growing team dedicated to advancing the organization's IT policies, procedures, and data security standards.

To enable information technology to proceed effectively and securely, the IT Team places strong focus on effective communication, both written and verbal, and technical expertise in network security, systems administration, and troubleshooting. This approach ensures efficient operations, prompt resolution of technical issues, and adherence to best practices across IT infrastructure.  Working collaboratively with all teams across BEAM, the IT Team ensures the optimal maintenance and management of BEAM’s cloud-based enterprise applications, driving efficiency, security, and reliability across all platforms.

DESCRIPTION OF ROLE 

The Salesforce and IT Systems Manager will play a key role in advancing BEAM’s mission by optimizing the organization’s Salesforce platform to support data-driven decision-making and streamlined operations. This role will assess organizational needs, design and implement tailored Salesforce solutions, and provide ongoing support and training to maximize the platform’s impact. By collaborating with stakeholders across departments (e.g., Programs, Advancement, Learning & Evaluation), the Manager will deliver innovative solutions to system challenges, increase user adoption, and enhance workflows, ultimately empowering BEAM to better serve its community.

With deep expertise in Salesforce—particularly Nonprofit Cloud—the Manager will bridge the gap between technical and non-technical stakeholders while understanding nonprofit operations and project management. Their work will ensure BEAM’s processes are scalable, efficient, and aligned with best practices, driving greater organizational effectiveness and enabling the organization to achieve its mission of creating pathways for underserved students in STEM.

KEY DUTIES AND RESPONSIBILITIES:

This role involves managing major system improvements along with training and routine maintenance. Therefore, responsibilities include but are not limited to systems management, project management, data analysis, and training:

Salesforce System Management (50%)

• Serve as the primary point of contact for all Salesforce related inquiries
• Communicate complex business needs into clear, actionable systems requirements, research and evaluate alternative solutions
• Manage a broad range of Salesforce tasks including configuration, customization, and implementation
• Monitor system performance and troubleshoot issues as they arise
• Conduct user training sessions and create documentation to improve user understanding of the platform
• Manage user access and permissions to ensure compliance with company policies
• Manage Salesforce sandbox environments for developmen