Administrative Assistant IV

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

SUMMARY

Administrative Assistant IV – will support the Health and Human Services (HHS), Office for Civil Rights (OCR) as an integral contributor to the success and performance of OCR and further OCR’s mission as described above thru various mission support activities.

As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. 

ESSENTIAL REQUIREMENTS

Must be able to obtain government security clearance.

KEY DUTIES AND RESPONSIBILITIES
Essential Duties and responsibilities include the following.  Other duties may be assigned.

Independently  review  a  high  volume  of  complaints  to  identify  potential  violations  of  HIPAA  Rules  and  applicable  federal  civil  rights,  conscience  and  religious  freedom  regulations   and   provide initial   recommendations   on   addressing   complaints   for   administrative, non-investigative closure using prewritten templates and established case resolution guidelines to the COR.

Draft case processing documentation ensuring all applicable regulations and policies are adhered  to  and  ensuring  documentation  is  prepared  with no  grammatical  errors  or  misspellings.

As requested by the COR, conduct training sessions with new staff

Knowledge of  the  application  of nondiscrimination and conscience regulations, the HIPAA Rules, court decisions, agency case  precedent,  theories,  concepts,  and  principles  to  investigation,  enforcement,  and  compliance work.

Responsible for aiding in own self-development by being available and receptive to all training made available by the company.

Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.  

Responsible for aiding in own self-development by being available and receptive to all training made available by the company. 

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

EDUCATION AND EXPERIENCE

Bachelor's degree in a related field, or equivalent combination of education/experience.

JOB SPECIFIC KNOWLEDGE/SKILLS/ABILITIES

Excellent organizational, written, and oral communication skills are required. 

Ability to work in a team or independently in a busy environment is required.

Proficiency in using Microsoft Office Suite (i.e., Outlook, Word, Excel, PowerPoint, Access, Visio, etc.).

Ability to work and communicate effectively with all levels of management and coworkers, as well as a wide range of people with diverse backgrounds.

Ability to handle highly sensitive and confidential information with exceptional discretion.

Ability to manage multiple projects and priorities.

Ability to produce quality work, meet critical deadlines and pay attention to detail in a fast-paced, demanding environment.

Ability to work independently and in a team environment.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionall