National Account Manager

Requisition 38160: B5 National Account Manager 

A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along with a  completed job application to give you the best opportunity to be considered. A complete resume helps us to better understand your unique  background, relevant experiences, and passions. We look forward to learning about you.

 

Norfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail.  As part of Norfolk Southern, you’ll join a collaborative team where there are opportunities for growth across the organization. We are building a culture where everyone can thrive by owning and driving exceptional results, being humble and leading with trust, serving our customers with excellence, and collaborating and coaching to win.

 

 

Primary Purpose:

Maintains and increases business levels with assigned national accounts.

 

Principal Duties:

• Develops new business and retains existing business.
• Maintains, and works to close, a robust pipeline of opportunities to support growth objectives.
• Resolves service and other logistical problems by finding creative solutions to customer needs, developing relationships with key customers and industry contacts, and staying up to date on industry developments and trends.
• Uses all available resources to develop and maintain business levels and act as a team leader, coordinating the efforts of NS team members to meet customer needs.
• Develops market and business plans to grow the business, increase market share and assist in location of new or expanded industries on NS.
• Analyzes and provides accurate market intelligence, negotiated rates, service, and any related needs that will improve our business level within described markets.
• Provides accurate and timely business reports, forecasts, budget figures and other information as needed.

 

Job Related Experience:

Minimum Level: 3-5 years Preferred Level: 6-10 years

Experience in the Chemical Industry a Plus

 

Education:

Preferred Level: Bachelor's Degree (MBA a Plus)

Preferred Majors: Business

 

Skills and Abilities:

• Hunter Mentality & Approach
• Organizational Support
• Communication Skills