Lead, Talent Acquisition

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. 

Job Overview

The Lead, Talent Acquisition is responsible for recruiting and hiring hourly talent and managing various administrative tasks within a Supply Chain Facility, which may include multiple locations. This role supports building leadership with internal talent needs, such as managing the internal application process, scheduling interviews, and coordinating transfers and referrals.

What You Will Do

• Independently lead day-to-day talent activities, ensuring efficient recruitment and onboarding processes.
• Oversee the candidate experience, including communication with applicants, scheduling interviews, and ensuring a smooth offer and onboarding process.
• Collaborate with leadership and the regional Talent Manager to coordinate onsite and external job fairs.
• Build and maintain relationships with facility leadership and regional partners.
• Review reports and communicate with facility leadership to identify hiring needs and track open positions against targeted headcount.
• Assist with ordering and monitoring Background Checks and Drug Screenings as required.
• Schedule new hire start dates and notify People Leaders.
• Facilitate the onboarding process for new colleagues.
• Manage and update job postings, ensuring proper disposition of candidate requisitions.
• Input colleague status changes, transfers, and data corrections as needed.
• Ensure compliance with company audits, including I-9 reverifications, document retention, and required postings.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Candidate Experience Management: Skilled in overseeing the candidate journey, including communication, interview scheduling, and ensuring smooth onboarding and offer processes

Leadership & Collaboration: Strong leadership abilities with experience in partnering with facility leadership and regional Talent Managers to support staffing needs and coordinate recruitment activities

Strategic Workforce Planning: Ability to review hiring reports, track open positions, and align staffing levels with targeted headcount goals

Compliance & Auditing: Knowledge of compliance processes, including I-9 reverifications, background checks, and document retention to ensure adherence to company policies

Strong Communication: Excellent written and verbal communication skills, with the ability to present information clearly and concisely, and maintain open communication with internal teams and applicants

Problem-Solving & Flexibility: Creative, strategic thinker who can adapt to changing priorities and customer needs, including working flexible hours as required

Technology Proficiency: Proficient in using computers, handheld devices, and recruiting software to manage recruitment tasks efficiently

Organizational & Administrative Skills: Strong organizational skills to manage job postings, requisitions, and colleague data changes, ensuring accuracy and efficiency

Interpersonal Skills: Ability to build and maintain relationships with leadership and partners at various levels, demonstrating professionalism and approachability

Who You Are

• Candidates with a High School diploma or equivalent are encouraged to apply. 2+ years of Human Resources, administrative, or customer service experience preferred. 
• This position requires constant moving, remaining in a stationary position, and reaching with arms and hands.