Director, Enterprise CE Presales Architect
MCA ConnectAbout the role
Title Director, Enterprise CE Presales Architect
Location Remote with travel up to 50%
Description
The Enterprise CE Presales Architect leads enterprise CRM/CX pursuits from qualification through sales-to-delivery handoff. This role shapes the client vision, solution narrative, scope, estimates, assumptions, risks, and delivery approach for strategic D365 CE and Power Platform opportunities, with a focus on winning larger, more complex transformation programs while protecting delivery quality and commercial integrity.
Core Responsibilities
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Lead CE/CX pursuit strategy for strategic opportunities, including qualification, discovery planning, executive narrative, solution storyboard, demo strategy, ROM estimate, proposal approach, and handoff readiness.
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Facilitate client discovery sessions with executives and functional leaders to clarify vision, business outcomes, pain areas, capability priorities, operating constraints, and success measures.
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Create compelling solution narratives across Dynamics 365 Sales, Customer Service, Field Service, Customer Insights, Power Platform, Copilot, analytics, integrations, data migration, adoption, and managed services considerations.
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Own or coordinate estimate development, assumptions, exclusions, delivery model, timeline, staffing plan, margin considerations, and risk review for CE/CX pursuits.
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Own large-deal pursuit quality for strategic CE opportunities, including commercial assumptions, delivery feasibility, margin awareness, implementation risks, and readiness for sales-to-delivery transition.
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Partner with sales, delivery, functional architects, technical architects, industry SMEs, Microsoft, and GT stakeholders to produce an integrated pursuit strategy.
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Build reusable presales assets including discovery guides, demo scripts, proposal sections, SOW building blocks, estimation drivers, assumptions libraries, case studies, and handoff templates.
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Implement lightweight presales governance including stage gates, pursuit review cadence, estimate QA, proposal QA, deal desk escalation, and sales-to-delivery handoff quality.
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Maintain selective billable involvement in strategic advisory, architecture validation, delivery mobilization, or executive design workshops so presales recommendations remain grounded in real delivery experience.
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Represent MCA Connect in executive-level client conversations, Microsoft co-sell motions, GT collaboration discussions, webinars, workshops, and strategic account planning.
Required Skills and Experience
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12+ years’ experience in enterpri
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