Manager, Project & Technical Communications

About Us

Girl Scouts of the USA

Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in fields ranging from public policy, medicine, journalism, and athletics to international relations, science, technology, art, and entertainment. 

As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place. From stargazing during a first overnight camping trip to building robots, navigating a rocky hiking trail, working together on a community project, and learning about the importance of environmental stewardship, Girl Scouts of all backgrounds and abilities can unapologetically be themselves as they rise to meet new challenges and discover the issues that matter most to them. Along the way they learn the power of friendship, connection, and teamwork. 

Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers, and the GSUSA team is here to center, support, and inspire them, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience.

You Will

COMMUNITY DESCRIPTION

The Technology Department is a critical driver and enabler for the Girl Scouts movement.  This is where technical expertise, such as application development, solutions architecture, data engineering and infrastructure support all reside to deliver the best experience for girls, volunteers, and supporters.  Directly tied into strategy and innovation, technology solutions crafted in partnership with councils and business partners range from proof of concepts to deployment of highly complex and critical systems.  We deliver technology expertise across all the disciplines and key business systems for the GSUSA application portfolio.  Come join the team and make an impact! 

 

POSITION SUMMARY

The GSUSA Technology Project Manager, Communications Manager plays a vital role in developing and delivering consistent, accurate and relevant communications for the entire Technology Department. The Tech Transparency Manager reports directly to the Director, Program Management Office and is responsible for providing leadership and direction in the planning and execution of communications plans to support the rollout, implementation, and use of GSUSA’s digital products in alignment with membership strategies.

In this role, the Technology Project Manager, Communications Manager will set and deliver the communications plans, messaging, and content to support and reinforce go-to-market strategies and the team’s ongoing efforts to advance GSUSA’s overall membership and digital goals and objectives. This includes the responsibility for planning and delivering communications plans tied to the business needs, projects, and enterprise-wide goals of the Technology office.

It is critical that this person be able to interact with all levels of the organization, build relationships with internal and external customers, interpret complex situations, think broadly and strategically, work well under pressure, and maintain a high level of professionalism and confidentiality in all areas of their work. Expert level written and oral communication skills, strong decision-making ability and attention to detail are equally important.

 

ESSENTIAL RESPONSIBILITIES - Primary duties of the position

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

Project Management Role in our Quarterly and Annual Planning Process and other Project IT Responsibilities

 

Develop and execute comprehensive communication plans and strategies to support the goals and objectives of Technology including the project portfolio updates.

 

Partner with Customer Application senior leaders to continually assess, improve, and develop communication plans that are cross-functionally aligned and fulfill the business needs of the department.

 

Partner and collaborate with digital product owners and project managers to develop communications plans and materials to support the operationalization of GSUSA’s digital product solutions for Movement-wide alignment on standard business processes and membership strategies and tactics. Act as Brand Ambassador, voice of the brand and help connect communications to our UI/UX development, Hypercare and Key Projects. Be the voice of executive communication and support key projects including communicat