Sr. Store Manager

Rally House is a specialty retail store that carries all things local! We are looking for people who are enjoy working for a growing organization, as we currently operate 180+ stores nationwide, with many more to come! You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match, parental leave, and the opportunity to travel and receive continued development opportunities as a leader of our store management teams while we grow beyond 200 stores! We don't just provide jobs, we provide careers. Apply today and be part of our growth!

Job Description

The Senior Store Manager is responsible for overseeing essential business duties in a high sales volume, fast paced, complex environment, related to the day-to-day operations of the store; specifically in the areas of sales objectives, customer service, staffing, employee relations, management, payroll and operating expenses, ensuring loss prevention and executing merchandise presentations. Senior Store Managers possess the responsibility of leading the store management team. Senior Store Manager’s utilize standard operating procedures, tools and checklists to provide clear direction and communication among the leadership team and among team members to challenge, motivate and drive the team’s results.  This role clearly communicates all necessary business, team member, and customer updates using the communication tools available. The Senior Store Manager organizes, delegates, prioritizes, meets deadlines and follow-up on all activities within the store to ensure exemplary store operations. It is the Senior Store Manager’s responsibility is to ensure that all company policy and procedures are understood and practiced to keep the store game day ready.  

Responsibilities

People 
- Staffing; recruiting, scheduling 
- Leadership and coaching 
- Training and development 
- Team building 
Customer 
- Customer service; ensures customer remains the top priority 
- Customer satisfaction; promptly and politely responds to inquiries and requests for support 
Financials 
- Deliver Results 
- Inventory control 
- Sales; forecasting, generation 
- Payroll management 
Standards 
- Store presentation; meets Rally House visual standards 
- Floor moves and merchandising; organizing, game-planning and execution 
- Store cleanliness 
- Safety and security 

Skills and Knowledge

Ability to multi-task and balance multiple priorities., Detail oriented, Effective communication and interpersonal skills., Enthusiastic attitude, Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio) suites and CAD programs, Strong merchandising and visual skills.

Qualifications

Qualifications 

Minimum 5 years experience in high volume retail; Minimum 2 years store management and coaching and developing others; Associates or Bachelor’s degree preferred; Sports enthusiast preferred 

Required to stand and walk; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms; differentiate colors. Regularly required to stoop, kneel, bend, crouch and lift up to 50 pounds. The position also requires the ability to work in, on, around, over and under fixed equipment and ladders.

$30.00 - $38.00

Hourly