Senior Product Manager, Data – Home & Hospice

ResMed has always applied the best of technology to improve people's lives. Now our SaaS technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people receive care in settings outside of the hospital–and tools that work every day to help people stay well, longer. We have one of the largest actionable datasets in the industry, creating a complete view of people as they move between care settings. This is how we empower providers–with vital insight to deliver the care people need, right when they need it.

We're also ensuring that our health solutions connect to other companies' networks. Because when objectives align, everyone wins. And as we work today to drive better care and lower costs, we're developing more personalized solutions for tomorrow, utilizing machine learning, intelligent care paths, and predictive protocols. If you are an innovator who wants to make an impact we want to talk to you! We have exciting opportunities supporting Brightree by ResMed and MatrixCare by ResMed!

Let’s talk about the team

The Home Health and Hospice product team is a dynamic group of highly motivated and results-driven professionals dedicated to building best in class software.  Our mission is to provide innovative SaaS products that optimize workflows, enhance usability, and empower healthcare providers to effectively manage patients.

Comprised of passionate and strategic self-starters, we collaborate seamlessly to deliver cutting-edge solutions to our most significant partners. We thrive on hard work, mutual support, and the celebration of achievements, all while recognizing the value of enjoying our journey together

Let’s talk about the role

The Senior Data Product Manager, reporting to the Head of Product, must be analytical, detail oriented, self-motivated, and can clearly communicate with a diverse group of people with varying skillsets and knowledge levels. This position will work cross-functionally with various internal product and customer-facing teams in a fast-paced, high-pressure environment. Excellent written and verbal communication skills will be essential in this role, as will a keen attention to detail. The ability to review and interpret customer needs and workflow are essential. The best products are built when the product manager is intimately familiar with the customer’s problems and workflow. 

• Interface with key stakeholders and customers to articulate ROI for MatrixCare data products and services  
• Work closely with the business development team on new partnerships that require access to data 
• Identify partnering opportunities for complementary third-party products to broaden company's product line(s)  
• Develop metrics and work with other Sr. Product Managers to determine when to buy, build or partner for product enhancements 
• Develop and maintain product strategy and roadmap for the data products and consider where data might be an alternate solution to APIs 
• Communicate roadmap with senior leadership internally and with customers externally 
• Own all aspects of product life cycle for data/partnership domain, from ideation through the launch into production 
• Develop and document requirements that clearly illustrate product ideas and concepts 
• Coordinate new development (software) build work/tasks specific to product line 
• Conduct research and develop a good understanding of the customer's needs, new technologies, trends in the market, and competitors 
• Oversee market research with UX/UI team members and meet with customers to document workflow diagrams to ensure optimal user experience 
• Responsible for educating internal teams and customers on product features and releases, partnering with education services team 
• Articulate core value proposition and competitive advantage to the market by working with marketing to build compelling sales and marketing presentations that properly position the products 
• Establish and own the product pricing across the data modules of the product portfolio 
• Able to present internally to customers, and externally in the industry when necessary 
• Clearly communicate project statuses and updates to various cross functional team members 

• Partner with internal customers to meet project timelines 

Let’s talk about you

• Bachelor’s degree in nursing or other clinical area, business, statistics or a related field required; MBA a plus 
• Minimum of 5-7 years’ experience in a clinical role within the home health and hospice industry with 3-4 years of that in a leadership position 
• Superior program and project management skills 
• Must have demonstrated experience providing consultative solutions to an organization 
• Ability to travel 20% <