Senior Manager, Maritime Safety Investigations

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POSITION SUMMARY: 

 

The Senior Manager, Maritime Safety Investigations is responsible for the development, leadership, and oversight of all Maritime Safety Investigators. The role will develop an enterprise-wide strategy for both investigative resource optimization and procedures as well as collection analysis and recommendations regarding major maritime accidents and near misses such as fires, collisions, groundings, and technical issues.  The Manager will play a key role in establishing a proactive, consultative, and business aligned culture and approach to Royal Caribbean Group global safety. This position ensures the safety of Royal Caribbean Cruises Ltd. guests, employees, contractors, visitors, ships, capital equipment, real property, and reputation via shipboard safety incident response and oversight.  This position is also responsible to be up to date on the latest investigative processes and innovative tools.  The investigative team produces lessons learned, safety bulletins and full investigative reports in line with the ISM Code and continuous improvement of maritime safety operations.  The team also liaises with external authorities on investigations that warrant outside involvement and represents the company in legal matters and regulatory compliance. As the Sr Manager of maritime safety investigations, this role will also be responsible for providing analytical support and assisting in keeping the vessels under our purview apprised of key maritime safety information. The position will lead the team in reviewing statistics to measure effectiveness of shipboard accident reporting information, audits, Port State Control, Flag bulletins/reports, Passenger Ship Safety Certificate inspections, etc., to provide meaningful insight with the ultimate intention of supporting evidence-based decisions and greater measurement of action. This will all be achieved by working collaboratively across internal and external partners to ensure information and data does not remain in isolation. 

 

The Senior Manager is also expected to conduct maritime investigations and participate in quality assurance reviews of investigation reports produced by direct reports. 

This role will also actively participate and contribute in regulatory affairs activities as directed. This includes traveling and participating as an RCG and cruise industry representative in International Maritime Organization meetings in London annually and being an active member and contributor in Subcommittee workgroups and delegation matters. This position also requires active participation in CLIA matters, including, but not limited to, providing quarterly lessons learned presentations before the CLIA Safety Committee.   

 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

 

• Collaborate with global and Company stakeholders to implement a strategy and roadmap for conducting and managing safety investigations in a manner which promotes effectiveness, standardization and optimizes enterprise-wise spend. 

• Develop and maintain an enterprise-wide investigations program including policy, working group protocols, and operational controls required by a global organization. 

• Work independently in planning and conducting corporate and shipboard investigations identifying clear root and contributory causes as required. 

• Respond to incidents and investigations, occasionally outside of normal business hours, on holidays and weekends when required. 

• Proactively suggest ways to improve operational safety and efficiency. 

• Provide mentorship and guidance, collaborate with internal safety partners on strategies for executing goals, measuring progress, and sharing results. 

• Deploy and travel for incident response on short notice (US and International) 

• Facilitate successful shipboard incident response through sound decision making, effective communication and strong leadership.  

• Employ appropriate interview techniques to gather evidence at all levels of shipboard employees. 

• Ensure the timely documentation and regulatory reporting of shipboard maritime accidents in support of company policy and the IMO, Flag and Class accident reporting requirements. Assist the vessel in documenting incidents and accidents.   

• Work closely with local, state, federal and international organizations on matters relating to maritime accidents. 

• Give testimony and act as expert witness before courts and administrative hearin