Claims Administrator I

For Earth For Life


BASIC PURPOSE AND SCOPE OF POSITION
The Insurance Claim Administrator I role is responsible for taking inbound calls and filing claims, as well as handling various administrative duties as required by the daily operation.

PRINCIPAL ACTIVITIES: This position does the following in accordance with all applicable Federal, State and local laws / regulations and the Company’s policies, procedures and guidelines:
• Process physical damage, credit life, floor plan, and loss of use claims.
• Salvage/Recovery – identify, log, list, and collect on salvage auction items, as assigned.
• Educate customers and dealers on the KTAC claim process.
• Monitor and respond to claims questions/requests sent through the KTAC Admin email.
• Process term policy cancellations as requested and verify proper alternative coverage.
• Process weekly annual policy cancellation refunds.
• Monitor substitution of collateral process associated with total loss claims.
• Additional duties as assigned by management.

MINIMUM QUALIFICATIONS
• High School Diploma or GED Required.
• College Degree or equivalent work experience required.
• Computer literate (Microsoft Office Suite - Excel proficiency a plus).
• Excellent telephone etiquette.
• Strong analytical and problem-solving skills.
• Ability to communicate diplomatically and with tact to a diverse audience at varying levels.

PHYSICAL REQUIREMENTS:
Typical office environment.

DISCLAIMER:
The information provided in the description has been designed to indicate the general nature and level of work performed by incumbents within the classification. This description is not intended to be a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job/classification. This job is intended to include the current essential functions of the job. Management reserves the right to add or modify the duties and responsibilities and to designate other functions as essential at any time.


Kubota is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.