Litigated Claims Specialist II, General Liability

Unlock Your Potential with Zurich North America Claims: Become a Litigated Claims Specialist

 

At Zurich North America Claims, we recognize that work-life balance and flexibility are essential when choosing your next career move. Our ZNA Claims hybrid work model is crafted with our employees' needs in mind, offering the perfect blend of flexibility and collaboration. You'll have the freedom to work from your preferred location while also engaging in meaningful in-person connections and collaborative activities. While the model emphasizes autonomy, occasional in-office attendance may be required. The candidate selected for this opportunity should be able to report into our Maitland, FL office on a hybrid work schedule.

 

About the Role:

Zurich is seeking a dedicated Litigated Claims Specialist to join our team. In this role, you will handle multi-party commercial line claims of moderate to high exposure and complexity. Guided by established protocols, you will ensure claims are managed efficiently and effectively while delivering exceptional, customer-centric service.

 

What You Will Do:

• Manage and resolve multi-party commercial line litigated claims.
• Ensure claims are processed within specific limits of authority.
• Provide excellent customer-centric claims service.

Basic Qualifications:

• Bachelor’s Degree and 3+ years of experience in Claims or Insurance OR
• Zurich Certified Insurance Apprentice, including an associate degree, with 3+ years of experience in Claims or Insurance OR
• Completion of Zurich Claims Training Program with 3+ years of experience in Claims or Insurance OR
• High School Diploma or Equivalent with 5+ years of experience in Claims or Insurance
• Must obtain and maintain required adjuster license(s)
• Knowledge of insurance regulations, markets, and products
• Proficiency in Microsoft Office

Preferred Qualifications:

 

• 3+ years of experience handling Commercial General Liability Litigated Claims
• Effective verbal and written communication skills
• Strong analytical, critical thinking, and problem-solving skills
• Excellent time management, prioritization, and multi-tasking abilities
• Experience in team collaboration and building cross-functional relationships
• Proficiency in explaining complex financial and actuarial concepts
• Ability to assess the scope and exposure of moderately complex claims
• Expertise in the reserving process for indemnity and expenses
• Capability to develop and execute negotiation strategies
• Skill in identifying nuances in customer and business partner interactions
• Proficiency in presenting claim resolution information to stakeholders

Join us at Zurich North America Claims and embark on a career where your skills and expertise will be valued, and your work-life balance will be respected. Apply now to become a key player in our dynamic team!

 
As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).

 

A future with Zurich. What can go right when you apply at Zurich?

 

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporti