Administrative Assistant

Located in Woodland, WA, LifePort is the leading manufacturer of medical transportation and interior products as well as ballistic armor protection systems for fixed and rotary wing aircraft.  From large multi-aircraft projects to small custom projects, LifePort supplies the industry’s largest aerospace OEMs and end users with the finest aviation solutions today.

Position Overview:

Provides administrative and customer service support, using Microsoft Office software to prepare correspondence, spreadsheets, reports and presentation material. Reviews and handles mail, answers main telephone line and routes calls. Coordinates travel.  Assists customers with spare parts orders, issues quotes, enters sales orders and provides post-delivery assurance.  Partners with external sales team to support customers and business growth.

Essential Functions:

• Makes and develops contacts with existing and potential customers to ensure accurate and timely responsiveness to customer communications.
• Maintains calendars, arranges appointments, meetings and travel itineraries.
• Answers telephone inquiries, takes and relays messages and greets visitors. Screens telephone calls/visitors, routes to appropriate staff member.
• Coordinates meetings and events for executives, including travel, meals, and meeting logistics.
• Operates a variety of office equipment. Places orders for supplies and office equipment. Uses a variety of word processing software to create reports, and presentation materials.
• May compose correspondence on own initiative for supervisor's review. May include confidential information.
• Makes post-delivery follow-up calls to enhance customer service and drive additional sales
• Initiates purchase requisitions
• Calculates pricing and develops formal quotations following established processes
• Assists with company communications including newsletters, TV presentations, and department meetings.
• May create spreadsheets/graphs using departmental information. May track/monitor budgets, post data to ledgers.
• Coordinates and organizes departmental projects, some without direction, schedules complex meetings and prepares materials such as agendas, timelines, reports and presentations.

Job Specifications (Knowledge, Skills and Abilities):

• Ability to set priorities, meet deadlines, and multitask
• Excellent organization skills with strong attention to detail
• Excellent teamwork skills and high degree of initiative required
• Excellent communication both written and verbal
• Must be proficient with MS Suite (Word, Excel, Outlook, PowerPoint) and ERP systems
• Work independently and possess a high level of self-motivation

Education, Certifications and Experience:

• Minimum three (3) years of administrative or relevant customer service experience
• High School Diploma/GED
• Must be able to maintain highest level of confidentiality.

Physical Demands and Work Environment:

Working conditions are normal for that of a manufacturing/machine shop/office environment.

All employees are expected to adhere to Company safety policies and wear personal protective equipment when exposed to work areas or performing tasks where it is required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R.  § 120.14 is required.