Program Manager, PMO / Corporate Initiatives

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

Intuitive is the pioneer in robotic surgery, designing and manufacturing complex systems for use with da Vinci and ION procedures. These systems employ a combination of reusable, single use surgical instruments and accessories for each surgical procedure.

The Corporate Initiatives Program Manager drives cross-functional teams and organizes a diverse set of activities of the Program Management Office (PMO) for important corporate initiatives or programs that are outside of the typical new product development activities directly linked to Intuitive's business units.

The Program Manager orchestrates the activities of their project teams to deliver compelling business outcomes for Intuitive. The Program Manager must be highly organized and detail-oriented and interact fluidly and effectively with numerous individuals and departments at all levels of the organization. The Program Manager will have a close working relationship with a wide variety of functions based on the nature of each project which will vary significantly.

Essential Job Duties

Program Delivery

• Explores business issues holistically, accurately identifying major challenges and opportunities, from which a clear program can be scoped, planned and executed.
• Engages with partners across the organization to know about business needs, project requirements and business outcomes to develop clear targets and goals for the program.
• Clearly defines charters, having identified scope, work to be done, required teams and relevant costs.
• Identifies resource demand and skill sets for project teams including estimating project work efforts, needs, roles and responsibilities.
• Uses experience and appropriate tools to diagnose emerging problems and appropriate solutions.
• Successfully manages relevant party’s expectations providing relevant communications to keep top people from across the business informed, aligned and where required, closely engaged.
• Oversees all aspects of the program until the solutions are fully embedded in the business.
• Amenable to develop program schedules based on work required and drive execution via core teams.
• Effectively drive benefit management to ensure the business achieves all its goals, program deliverables, hard and soft benefits and ultimately any ROI.
• Manage change control for the program, to avoid scope creep and ensure projects deliver on time, against their goals.
• Effectively manage risk to help ensure the programs complete on time, with the funding and resources that were negotiated.
• Builds and runs high performing cross-functional teams to deliver results in sometimes challenging and ambiguous conditions.
• Facilitate best practices tutorials and feedback to PMO organization and seek areas of process improvements.

Approach Definition:

• Finalizes and owns the standard framework for undertaking corporate initiatives.
• Captures and documents the key tools that help in the delivery of broad ranging business improvement programs
• Works with PMO leadership to set up and deliver appropriate training modules for more junior PMs and core team members of these corporate initiatives, so they are well prepared to undertake the work.
• Identifies a simple but robust change management approach that will act