Technology Operations Coordinator

Department: Information Technology - Data & Reporting

Employment Type: Full Time

Location: Washington, DC

Reporting To: Application Support & IT Operations Manager

Compensation: $70,000 - $75,000 / year

Description

We are seeking a highly organized and detail-oriented Technology Operations Coordinator to support the CIO and broader IT organization. This role provides administrative and operational support across budgeting, vendor coordination, procurement, and IT processes.

This is an ideal opportunity for someone early in their career who is interested in gaining exposure to technology operations, business processes, and cross-functional work. The role plays a key part in keeping the Technology team organized, efficient, and running smoothly.

Responsibilities and Duties:

Administrative & Team Support

• Provide administrative and coordination support to the CIO and IT leadership team
• Assist with preparing materials and presentations for meetings and business reviews
• Support scheduling, meeting coordination, and tracking of action items and follow-ups

Budgeting & Financial Coordination

• Track and maintain IT budget data and actuals
• Support preparation of financial reports and basic dashboards
• Coordinate invoice submissions and track payment status
• Maintain accurate records of expenses and vendor-related costs

Vendor & Contract Coordination

• Support coordination with IT vendors, including scheduling meetings and follow-ups
• Maintain and track vendor contracts, including key dates and renewal timelines
• Assist in preparing materials for contract reviews and approvals

Procurement & Systems Support

• Process hardware, software, and equipment requests through ServiceNow
• Track procurement requests and ensure timely follow-up
• Maintain accurate records of assets, licenses, and orders

License & Asset Tracking

• Maintain records of software licenses and user assignments
• Track renewal dates and support coordination of renewals
• Assist in ensuring accurate tracking of technology assets

Policy & Compliance Support

• Support updates and organization of IT policies and procedures
• Assist in gathering documentation for audits, compliance reviews, and investor requests 

Education and Experience:

• High school diploma or equivalent required 
• 0–2 years of experience in an administrative, operations, or support role (internship experience welcome)
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and prioritize effectively
• Proficiency in Microsoft Office, especially Excel and PowerPoint
• Strong communication skills and ability to work across teams
• Interest in technology, operations, or business processes

Preferred Qualifications

• Experience supporting a team or coordinating projects (academic, internship, or professional)
• Familiarity with tools such as ServiceNow, Canva or similar systems
• Exposure to budgeting, procurement, or vendor coordination processes

Key Competencies: 

• Organization & Attention to Detail: Maintains accurate records across budgets, vendors, contracts, and assets. 
• Time Management & Prioritization: Manages multiple tasks, deadlines, and follow-ups in a fast-paced environment. 
• Administrative & Operational Coordination: Supports leadership and team operations through scheduling, tracking, and process coordination. 
• Communication & Collaboration: Works effectively across teams, vendors, and stakeholders with clear and professional communication. 
• Process Support & Continuous Improvement: Assists in maintaining and improving workflows related to procurement, compliance, and IT operations.
  
  

How This Role Demonstrates Our Values: 

• Integrity: Ensures accuracy and consistency in financial tracking, vendor records, and compliance documentation. 
• Collaboration: Partners with IT leadership, vendors, and cross-functional teams to keep operations running smoothly. 
• Excellence: Delivers reliable, organized support that enhances team efficiency and operational effectiveness. 
• Critical Curiosity: Seeks to understand technology operations, tools, and processes while identifying opportunities for improvement.

Benefits

• Competitive compensation packag