Data Analyst

Job Description:

Building trusted markets — powered by our people  

At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.  

We’re building meaningful ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities.   

Location Overview 

Cboe HQ is located in the historic Old Post Office district, it’s a landmark that blends classic architecture with modern amenities. The building features expansive spaces with high ceilings and large windows, offering an abundance of natural light and panoramic views of the city skyline and the Chicago River. 

With its prime location in the heart of downtown, the OPO Building provides easy access to major transportation hubs, including Union Station and multiple CTA lines, making it convenient for commuters. The building is home to a variety of amenities, including restaurants, a fitness center, and collaborative workspaces, creating a vibrant and dynamic work environment in one of Chicago's most iconic areas. 

Role Overview 

This Data Analyst reports to the Client Engagement Platform Manager and is responsible for overseeing the development and maintenance of our Salesforce instance and integrated toolsets, including advanced data visualization tools like Sigma Computing. This role is focused on advanced data management, reporting, integration, and actionable insights to support strategic decision-making. 

This role is pivotal in advancing our data and analytics capabilities, ensuring the seamless integration of complex data sources, and delivering high-impact insights that drive our strategic initiatives. 

Your responsibilities will be: 

• Oversee operational administration, configuration, and support of the Salesforce platform, including user setup, profiles, roles, groups, security and permissions, workflows and validation rules, and custom objects and fields. 

• Maintain and advance current workflows and data structures to align with evolving business objectives. 

• Advise on and execute system enhancements, collaborating with business line leaders to meet new requirements. 

• Monitor and analyze site metrics, system performance, and user activity to ensure optimal functionality. 

• Perform regular data audits to identify integrity issues and opportunities for process improvements. 

• Develop and implement advanced SQL queries to address complex data discrepancies and streamline marketing and Salesforce data integration.