Legal Operations Lead

Auto req ID: 48365 
Title: Legal Operations Lead 
Job Function: Legal 
Location: JUNEAU
Workplace Category:Onsite 
Company: Harley-Davidson Motor Company 
Full or Part-Time: Full Time 
Shift: SHIFT1 

 

At Harley-Davidson, we are building more than machines. It’s our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?

 

Harley-Davidson Motor Company, founded in a humble Milwaukee backyard shed in 1903, still calls the city home. Today, its Corporate Campus includes a 4.8-acre public park—a welcoming greenspace open to all. Join our team as a Lead Legal Operations.

Job Summary

The Legal Operations Lead will have responsibility in the following primary areas: (i) legal technology and systems, (ii) process improvement, (iii) knowledge and matter management systems, (iv) vendor and financial management, and (v) metrics and reporting for the Legal Department. The individual in this role must have excellent time management, project management, and communication skills to ensure the individual is able to effectively manage competing priorities and can drive complex projects involving stakeholders from all levels to completion. The ideal candidate will have: (i) extensive experience with legal billing and legal case management software, (ii) experience leading RFPs, negotiating fee arrangements, and monitoring vendor performance, (iii) expertise with defining and tracking key performance indications (KPIs) for legal operations.

Job Responsibilities

Legal Technology & Systems

• Evaluate, implement, and manage legal tech tools (e.g., e-billing, matter management, contract lifecycle management).
• Lead system integrations and ensure user adoption across the legal team.
• Maintain data integrity and reporting capabilities.

Process Improvement & Project Management

• Identify and implement process improvements to streamline legal operations.
• Lead cross-functional projects and change management initiatives.
• Develop and enforce best practices and standard operating procedures. 

Knowledge and Matter Management

• Oversee knowledge management systems to ensure effective information sharing.
• Develop strategies for capturing institutional knowledge and legal precedents.
• Support matter intake and tracking processes.

Vendor and Financial Management

• Manage relationships with outside counsel and legal service providers.
• Lead RFPs, negotiate fee arrangements, and monitor vendor performance.
• Collaborate with Finance to manage legal budgets and track spend.

Metrics and Reporting

• Define and track key performance indicators (KPIs) for legal operations.
• Provide regular reports and insights to legal leadership.
• Use data to drive continuous improvement and strategic decision-making.

 

Education Requirements

High School Diploma or Equivalent Required

Education Specifications

• Bachelor's Degree Preferred

Experience Requirements

• Typically requires a minimum of 5 years of related experience
• Legal operations-related experience
• Works independently with guidance in only the most complex situations
• Proven ability to prioritize, organize and implement multiple complex projects
• Critically evaluate information from multiple sources, ask questions, and reconcile differences to deliver effective guidance
• An ability to work on multiple tasks simultaneously and lead several projects in a dynamic and fast-paced work environment
• The ability to lead and work well in a team environment
• A high level of integrity, excellent judgm