Director, Inside Sales

ABOUT KATE FARMS

Kate Farms is a company with heart. Our company was founded on the belief that good nutrition leads to good health, and good health opens the door to endless possibilities. That’s why our mission is to make nutrition the cornerstone of healthcare so people can live their best lives. We are a medical food company that makes complete nutrition formulas for people who have a medical need for liquid nutrition. 

Kate Farms works to be the place where a diverse mix of talented individuals want to come, stay, and do their best work. Ensuring a diverse and inclusive workplace where we learn from each other is at the core of Kate Farms’ values. We are an equal-opportunity employer and fully focused on equality; we believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other fascinating characteristics that make us different. We invite you to do the best work of your life with us at Kate Farms.

POSITION OVERVIEW

As the Director of Inside Sales, you will hire and lead a team of Sales Associates, developing strategies, tactics, and executing plans to meet and expand market reach and awareness. Your sales expertise and ability to build and maintain strong coaching relationships with your team will be pivotal in developing them and achieving your goals. You will have periodic strategic projects assigned to you by the Head of National Accounts. Through your team, you will be responsible for driving product awareness & revenue pull through.

WHAT YOU WILL DO

• Recruit, hire, and build a team of effective Sales Associates
• Lead, train, mentor, retain, and coach a team of remote Sales Associates to meet and exceed sales targets and grow revenue.
• Develop and implement effective sales strategies and tactics to support company objectives.
• Monitor and analyze sales metrics to identify areas to coach for improvement and develop action plans accordingly.
• Create and collaborate with teams on tactical plans, campaigns and strategies that are scalable to complement teams’ current focus
• Build and maintain strong relationships with team and provide ongoing coaching and direction.
• Responsible for creating and executing strategic plans and tactics to drive pull through growth with direct team and cross functional teams
• Identify and develop key customer relationships and partnerships at a leadership level to influence industry and improve awareness
• Support diverse hiring and related initiatives to meet company goals.
• Coordinate budget and trade show activities for shows that drive government sales
• Manage quarterly call plans and manage budget
• Review CRM reports to identify trends, growth wins, and make adjustments
• Report out to executive level on growth, challenges and opportunities on a regular basis.

·        Supports diverse hiring and related initiatives to meet company goals.

WE ARE LOOKING FOR SOMEONE WITH

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 5+ years of experience in inside sales or a similar role.
• Proven track record of success in inside sales, preferably in the healthcare or nutrition industry.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication and interpersonal skills.
• Strategic thinking and the ability to analyze data and make data-driven decisions.
• Ability to build and maintain strong relationships with customers.
• Motivation and drive to achieve sales targets.
• Flexibility and adaptability to thrive in a fast-paced and dynamic environment.

• Dedication to building high-performing teams while also supporting employees’ career growth in individual ways.
• The ability to invite and use the opinions and perspectives of others.
• An outgoing and positive demeanor, willing to contribute to a team-oriented workplace.
• Superior negotiating and influencing skills.
• Excellent written and verbal communication skills.
• Keen ability to listen and follow-up effectively and diplomatically with all staffing levels and customers.
• Strong commitment to company mission and values.
• The ability to work independently and collaboratively in a fast-paced, dynamic environment.
• The ability to respectfully share and accept feedback willingly from all levels of the organization.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disab