Senior Sales Operations Analyst, Partnerships

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

We are seeking an experienced and dynamic Senior Partner Operations Analyst to join our global team. Based in Boston, you’ll support both our partners and partner managers across the Americas. You’ll play a critical role in optimizing partner operations, spearheading strategic insights, and enhancing the overall efficiency and effectiveness of our partnerships.
If you have a well-developed background in digital marketing software, sales or partner operations, and are skilled in sales analytics, forecasting, and operational excellence, we want to hear from you!
How you’ll make an impact:

• Partner Operations Leadership: Serve as the central point of coordination for partner operations in the AMER region, ensuring alignment with global strategies and objectives.
• Sales Analytics & Forecasting: Develop and manage sales analytics dashboards and forecasting models to track partner performance, identify trends, and provide actionable insights to drive revenue growth.
• Data-Driven Decision Making: Analyze complex datasets to identify opportunities for partner growth and operational improvements, leveraging tools like Salesforce and Tableau.
• Stakeholder Collaboration: Work closely with partner managers, sales teams, and cross-functional departments to support partner initiatives, streamline processes, and resolve operational challenges.
• Process Optimization: Design and implement scalable processes and best practices to enhance partner management, reporting, and collaboration across regions.
• Partner Enablement: Collaborate with the enablement teams to ensure partners have access to the tools, training, and resources needed to succeed.
• Performance Reporting: Provide regular updates to senior leadership on partner performance metrics, operational achievements, and key business insights.

Who you are:

• Proven experience (5+ years) in partner operations, sales operations, or a related role ideally within SaaS/ MarTech.
• Expertise in sales analytics, forecasting, and performance reporting.
• Solid proficiency in Salesforce CRM and Tableau for data visualization and reporting.
• Remarkable analytical and problem-solving skills with the ability to derive actionable insights from data.
• Demonstrated ability to work in a fast-paced, international environment, managing multiple priorities across diverse regions.
• Exemplary communication and interpersonal skills to collaborate successfully with global teams and partners.
• A results-oriented mindset with a focus on spearheading operational efficiency and business growth.
• Solid project management skills, with a proven ability to lead cross-functional initiatives.

 

#Li-Hybrid #LI-Boston 

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Massachusetts Applicants:
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Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on paym