Sr. Channel Account Manager

At a Glance

Earn weekly pay with BDS! As a Senior Channel Account Manager, you will oversee the day-to-day activities of the client account channels (carriers and national retail) to include but not limited to all promotional activities, merchandising, pricing, product spec training, selling tactics, training topics, consumer events, and product launch support.  You will partner and work directly with client account channels representing an industry leader in wireless products.   You will coordinate client requests and ensure all deliverables for the Channel Account Team are completed and delivered on time and accurately.

 

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Minimum Pay

USD $59,000.00/Yr.

Maximum Pay

USD $64,000.00/Yr.

What We Offer

• Competitive pay with bonus potential
• Health and wellness benefits plans
• Flexible vacation and holiday policies
• Paid parental leave
• 401(k) with employer matching
• Technology and Auto allowance
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

What You'll Do

• Act as a subject matter expert in the designated channel and serve as a client liaison with ownership of targeted prospect accounts to support field efforts and to stay relevant with client sales and training tactics within each supported channel
• Serve as the primary contact for client sales and marketing teams by building relationships of trust, providing program coordination, and implementing action plans supporting the product training and retail sell-through on behalf of the Client
• Ensure collaboration between the Client and Channel and all supported field teams to ensure that content, training, tools, promotions, and merchandising are the most effective for use by a field team
• Oversee client channel team relationships regarding national channel initiatives
• Drive all promotional and merchandising initiatives by Channel on behalf of the client with field teams
• Work to ensure a high level of validation of team insight reporting including but not limited to explaining qualitative and quantifiable trends
• Maintain high standards for team tools including but not limited to field directives, carrier profiles, carrier scorecards, new hire training process/course work, ongoing sales training refresh courses, and tools for product and sales proficiency
• Grow strategic, analytical, and tactical development of the client in designated regional areas/territories
• Address and resolve day-to-day requests from the client
• Own and develop the overall product strategy with the Client in retail channels; including how to position the product for maximum sell-in/through, positioning the product's features and benefits to end-use consumers, and developing customer use case scenarios of the client’s product for retail sales associates’ understanding
• Develop and maintain product road maps and promotional calendars for Motorola and carriers
• Create and drive project management tools for program initiatives including but not limited to client trackers and risk assessment planning
• Design and implement incentive programs to drive program and field KPIs
• Other tasks assigned by management

What You'll Bring

Experience and Education:

• Bachelor’s degree in sales, marketing, or business administration is preferred 
• 1+ years of previous experience working with carrier locations
• 3+ years of training experience on selling technical devices or products
• 3+ years of previous wireless service and device sales experience
• Knowledge of wireless technologies, data devices, and data solutions

Skills and Attributes:

• Strong presentation skills
• Ability to build relationships, foster teamwork, and interface with high-level management
• Ability to organize, coordinate, and direct projects
• Strong facilitation and training skills
• Strong interpersonal, written, and verbal communication skills
• Proficient in all related applications including but not limited to MS Office and CRMs
• Must be able to travel up to 10%
• Ability to drive on behalf of the company in compliance with company guidelines with reliable transportation, a valid driver’s license, and proof of auto insurance

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jo