Client Solutions Architect

Based in San Francisco, Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. 

Frequently, medications cause more harm than good. Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams.

Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers. 

Why is Arine a Great Place to Work?:

Outstanding Team and Culture - Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence.

Making a Proven Difference in Healthcare - We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care.

Market Opportunity - Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today. Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually.

Dramatic Growth - Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market, and was ranked 236 on the 2024 Inc. 5000 list and was named the 5th fastest-growing company in the AI category.

The Role: 

This position offers a fast-paced environment with a collaborative team that is at the heart of where Arine has impact - with our clients and their members.  You will have the opportunity to engage cross-functionally with both our clients and internal teams, as well as grow with our client success team as it evolves to enable the next phase of Arine’s rapid growth.

Are You a Good Fit?

Arine is seeking a technically savvy, strategic and business-minded Client Solutions Architect to help our clients maximize their usage of Arine’s Medication Intelligence Platform to achieve their business goals. This role is responsible for developing a deep understanding of customer needs and challenges, mapping them to Arine solutions, and working with cross-functional teams as the trusted technical advisor who owns the technical relationship between Arine and its valued customers. By leveraging your expertise, you will help to increase the adoption of Arine’s products, both internally and externally, and will gather valuable insights and feedback from customers to help shape the future of our products. You are a good fit if you excel in technical solution design, active project management, clear client and internal team communication, and have an ability to drive change across diverse internal and external stakeholders.

In this dynamic role, you will need to be both a strategic thinker and a hands-on doer. You will take a hands-on approach to configuring Arine’s platform to meet the client’s needs and showcase the business value of our platform. As the technical relationship owner, you will collaborate with stakeholders to understand their business objectives and translate those into technical solutions. You will take ownership of the client narrative, serving as the voice of the client and acting as a liaison between the client and our product and engineering teams. You will drive technical delivery by effectively managing timelines across Arine’s implementation team, product and engineering teams, and the client’s technical teams.

What You’ll be Doing:<