Pharmacy Revenue Cycle Operations Director

Salary

Up to $120,000 / Year

Overview

Pharmacy Revenue Cycle Operations Director

Woodmark Pharmacy of New York - Williamsville, NY (Onsite)

Long-Term Care Pharmacy | Billing | A/R | Claims | Reimbursement | Revenue Cycle Mangagement

Lead the Day-to-Day Operations Behind a High-Performing Pharmacy Revenue Cycle.

Woodmark Pharmacy of New York is seeking an experienced revenue cycle professional to lead our billing, accounts receivable, reimbursement, and claims operations within our long-term care pharmacy business.

This is a highly operational leadership role ideal for someone with strong hands-on experience in:

• revenue cycle workflows,
• claims management,
• A/R oversight,
• collections,
• reimbursement operations,
• pharmacy billing,
• and team leadership.

We are open to experienced Managers, Supervisors, Analysts, or Revenue Cycle leaders ready to step into a broader leadership role.

The ideal candidate understands how to improve workflow efficiency, hold teams accountable, troubleshoot billing/reimbursement issues, and maintain operational discipline in a fast-paced healthcare environment.

 

What We’re Really Looking For:

• Strong Revenue Cycle Management experience
• Operationally hands-on leadership style
• Experience overseeing billing/A/R workflows
• Understanding of claims resolution and reimbursement processes
• Team leadership and accountability experience
• Someone comfortable rolling up their sleeves and improving processes
• Pharmacy, healthcare, or long-term care billing background

This is NOT a purely strategic or executive oversight role. This is a visible, working operational leadership position.

 

Work Environment:

Our revenue cycle and billing operations are highly collaborative and centralized fully onsite in Williamsville, NY. This leader is expected to:

• work closely with the billing team,
• support workflow management,
• troubleshoot operational issues,
• and maintain visible departmental leadership.

Local Buffalo/WNY market familiarity is strongly preferred.

 

Why Woodmark Pharmacy?

• Stable, established healthcare organization
• High-impact operational leadership opportunity
• Ability to directly influence workflow performance and reimbursement outcomes
• Opportunity to step into a growing leadership role with meaningful responsibility

If you have strong revenue cycle experience and enjoy improving operational performance, workflow accountability, and billing accuracy - Connect with us today! 

Responsibilities

What You’ll Lead - As Director, you will have full ownership of pharmacy billing operations and revenue cycle performance, including:

Revenue Cycle & Billing Operations

• Oversee all billing functions, including invoicing, month-end close, credit processing, and variance reconciliation
• Ensure accuracy, timeliness, and compliance across all revenue cycle activities
• Drive process improvement and operational efficiency

Accounts Receivable & Financial Performance

• Lead A/R strategy, collections performance, and cash application processes
• Partner with accounting and treasury to ensure accurate financial reporting
• Monitor and manage key revenue cycle KPIs

Audit, Compliance & Controls

• Serve as primary liaison for internal and external audits
• Ensure strong internal controls and audit readiness
• Partner with accounting on audit findings, reserves, and reporting

Pricing & Systems Oversight

• Oversee pricing administration across pharmacy systems
• Maintain relationships with third-party pricing tools and vendors
• Ensure data accuracy through QA processes and controls

Leadership & Team Development

• Lead and develop a team including:
  • Billing Manager
  • A/R Revenue Cycle Manager
  • Quality Assurance Specialist
• Establish clear expectations, accountability, and performance standards
• Build a disciplined, high-performing revenue cycle team

From

Up to

Qualifications

Director of Pharmacy Revenue Cycle - Qualifications:

 

• Bachelor’s degree in Accounting, Finance, or Business Administration
• At least 5 years of progressive experience in revenue cycle management, preferably within healthcare or